Manager E-Commerce (m/f/d)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

Connect with us at www.abbott.com, on LinkedIn at www.linkedin.com/company/abbott-/, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

In Germany, Abbott has more than 3,000 employees working in manufacturing, research and development, logistics, sales and marketing. They are located at Abbott`s German headquarters in Wiesbaden and its sites in Hanover, Neustadt am Rübenberge, Wetzlar, Eschborn, Witten, Cologne and Jena. Abbott Automation Solutions in Hamburg (formerly GLP Systems) is now Abbott.

Abbott Diabetes Care Division is looking for a

for the Business Operations Departement based in Wiesbaden, Germany.

Focus will be FreeStyle Libre, a breakthrough technology of Flash Glucose Monitoring in the Diabetes Healthcare market. Freestyle Libre is directly available for clients/patients on our webshops and in different reimbursement distributions channels such as pharmacies. In essence the role is to connect stakeholders such as ADC country e-commerce teams, supporting functions, IT and development teams as well as external 3rd parties to ensure smooth e-commerce operations and continuous improvements of our digital presences

Main Responsibilities:

• Identify new opportunities and actively drive innovation and change initiatives to improve patient journey throughout the webshops
• Execute requirement gathering and manage priorities of day to day operations
• Support development and IT / e-commerce operations team in implementation of clearly formulated feature and functionality requests
• Monitor status and availability of the webshop platform, and administer the product catalog, order, delivery, payment, invoicing, and all related interactions
• Understand and master the end to end process and assume point of contact for process related requests
• Build and maintain strong cooperation with relevant internal and external stakeholders

Your Profile:

• Post graduate diploma or University degree and/or adequate degree and on-the- job business exposure. Engineering, business computer science, computer science media or an equivalent qualification
• Minimum 10 years of work experience required. Professional experience in online and e-commerce area with experience in build up and use of IT solutions
• Action and solution-oriented; self-driven, proactive and hands-on
• Strong analytical and organizational skills
• Keen awareness and adherence to timelines
• Team-player who enjoys taking on accountability and connecting with people in an international team
• Excellent communicator on all channels, with strong business acumen and friendly resilience
• Experienced in leading internal IT delivery teams and service provider governance (onsite/near- and offshore) in Run operation and projects
• History in developing programs to develop and improve processes and quality along an omni-channel / digital retail customer journey
• Ability to document business requirements and qualify and quantify their effects
• Fluent English is a must, additionally German preferred; other European languages are a plus
• Experience in use of Magento and AEM or similar products is a plus
• Experience in working in international teams is a plus
• Experience in a mass market environment is a plus
• Practical experience in the common portal and web technologies
• Travel up to 20%

Abbott Germany has a range and variety of jobs on offer in a positive and dynamic environment that allows you to maintain a healthy work-life balance. We provide development opportunities as part of our comprehensive Talent Management Program. Your contribution to the company’s success will be rewarded with a competitive salary package. We offer comprehensive benefits to suit the lifestyles of all our employees, from a retirement plan that is far above market average, a save-as-you-earn program, to educational scholarships for children, and health management initiatives for staff and their dependents.

Do you like the sound of this job and think you’ve got what it takes? Then send us your CV today. We look forward to receiving your application.

Discover why candidates choose a career with Abbott in Germany.

AN EQUAL OPPORTUNITY EMPLOYER - Abbott welcomes and encourages diversity in our workforce.

We ask for your understanding that we only consider online applications via our online application portal. Applications by email or post cannot be processed. Original documents will not be returned.