AV and Events Support Technician (m/w/d) – Gigafactory Berlin-Brandenburg

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What To Expect
Tesla is accelerating the world’s transition to sustainable energy. We continuously develop revolutionary strategies and products within the shortest time, and successfully launch them on a large scale. This is only possible through extraordinary speed, innovation and efficiency.

Gigafactory Berlin forms the perfect basis for rolling out Tesla’s incredible success story in Europe. The most important pillar for this is our employees. Their passion, motivation and engagement ensure that we consistently achieve our goals. We are looking for you to continue and expand this success story together.

We are looking for a highly motivated individual to support the company’s growing AV and event needs. The AV Support and Integration Technician will support the team to fulfill the company’s vision of the next generation workplace. This position will be based in Berlin, Germany. You will need to be highly organised and confident in your ability to lead and execute AV integration projects within set deadlines, organising and coordinating live events as well as developing disaster recovery plans. There will be on-going cooperation with other departments and a range of internal and external stakeholders. This full-time role requires the flexibility of being able to attend events and functions out-of-hours when necessary.

What You’ll Do

Execute and support on all major AV integration projects, providing event support and set-up in coordination with entire AV Team

Participate in architecture discussions and planning with IT and Facilities teams

Provide customer input represented in both technical and business terms with descriptive requirements to ensure the value of the project is realised

Give troubleshooting in crisis situations for users and develop and implement hardware and software integrations to streamline support

Provide backup support services in the absence of other AV Support Technicians

Create end user and internal AV team documentation and work closely with IT and AV Engineers to ensure new office build handoffs are thorough and complete

Have basic network understanding including TCP/IP, UDP, IP schemas and keep photo database and event coverage archives

What You’ll Bring

Ideally 3+ years’ experience in IT or Facilities focused projects or equivalent with an emphasis on Microsoft Teams/Microsoft Office experience being preferred

Strong knowledge of AV system support including operation, installation, and configuration of projectors, amplifiers, AV matrix routers, control systems and touch panels

Experience installing and configuring computer systems in a networked computing environment, and in applying diagnostic techniques for problem troubleshooting

Ability to independently plan and organize work, manage priorities, and utilise available resources to complete quality work within time constraints

Live event experience/related technical certifications/Systems Administration would be a plus

Ability to multi-task, prioritize and work in an extremely fast-paced environment.

Happy to travel and attend events globally as needed, and holding a valid driving license

We Offer

You will be working in our state-of-the-art Gigafactory, where you’ll solve the world’s most interesting problems with the best and brightest people who share a passion to change the world. Tesla’s compensation package includes competitive salary and Tesla shares or bonuses. Typical benefits that are offered are a pension program, 30 vacation days, flexible work arrangements, employee insurances, relocation and commuting support.