Working Student Training Services & E-Learning Development (m/f/d)

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

Description:

• You will support the training team with individualized customer inquiries about product functions or technical process modeling
• Together with the training team, you participate in the continuous improvement of the training material and content
• You will conduct internal Signavio product and BPMN training for our new colleagues
• You specialize in modeling and product topics by participating in internal projects
• You support the training team in setting up our e-learning platform
• You bring the knowledge you have gained from training and coaching back into the organization (e.g. in the form of feedback to product management or by expanding our knowledge database)

Requirements:

• You are enrolled in a business administration, computer science or business informatics program
• You have a feel for customers and an understanding of challenges in a business context
• You have strong communication skills in spoken and written (English and German), you convey the product benefits of our software and provide targeted solutions
• You have the ability to put yourself in the customer’s perspective, which helps you to implement important feedback to optimize our training offer within the framework of our Customer Success Strategy
• You demonstrate team strength and act as an internal interface to other departments
• You transfer your enthusiasm for business process management to our customers
• You have an affinity for IT systems
• You feel comfortable in dealing with international customers, colleagues and business partners
• You are willing to learn new things about our software products and services
• You bring in new ideas and existing knowledge and help Signavio to continuously improve
• At best, you already have experience in process management or a related business area and are familiar with modeling business processes using BPMN 2.0

About the Team

Building on SAP’s intelligent enterprise strategy, it is the mission of Business Process Intelligence to assist our customers in navigating through their digital transformation and help them understand and improve their business processes in a data-driven way. Together, with the acquisition of Signavio, a recognized and strong market leader in the process excellence and intelligence area, we are creating a comprehensive, end-to-end Business Process Intelligence (BPI) offering for our customers! Our purpose is to help our customers innovate in an ever-changing world!

Due to the acquisition scenarioyou will be informed about the future manager during the application process.

#SAPBPICareers #businessprocessintelligence #Signavio

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID:306311 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Part Time |