Senior Manager Customer Base Analysis - OTT/Streaming (m/f/d)
Ver: 153
Dia de atualização: 11-10-2024
Categoria: Finanças / Banco / Estoque
Indústria:
Conteúdo do emprego
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe`s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
We’re looking for you to join the Customer Engagement team
- You’ll be responsible for forecasting WOW retention KPIs – such as churn and returning customers – for current & following quarters
- Therefore, you’ll phasing monthly KPIs to daily views and rephasing or reforecasting in quarter
- Close collaboration is a core value – you’ll ensure this with Trading, Commercial Strategy, Retention Marketing and Finance on the quarterly plans
- As part of your role, you’ll evaluate WOW’s quarterly performance, create bespoke analysis, and derive key insights supporting our assumptions for the upcoming quarter
- Finally, you’ll answer complex business questions with usage of SQL and visualization software
- You’ve gained a university degree in economics/statistics and 5-6 years of experience in a similar function as well as extensive experience in forecasting or data analytics
- Within the last years you’ve gained experience with Excel as well as SQL and Tableau
- You’re a proactive person who finds it easy to understand analysis as well as to prepare hypotheses, methodology, coding & visualisation, and to present these insights
- In addition to your strong communication skills, you also have the ability to deliver complex messages in succinct way to senior leadership team
- Part of your strengths is being able to think commercially & analytically as well as create and present powerful presentations
- You’ve a strong interest in the streaming service industry as well as high enthusiasm for streaming content
Our benefits:
At Sky, we’ll give you our full support, so you’ll be all set to achieve your best. Our range of rewards really are something special, here are just a few:
- Free Sky Q
- Flexible working
- Company pension scheme
- Sky Company Bike
Inclusion:
We’re proud to be an equal opportunity employer.
It is important to us to provide a fair and equal workplace for everyone. We strongly believe that a culture of diversity allows us to grow together and encourages creativity and innovation. Therefore, we will consider all qualified applications – regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. We’re also happy to accept your application in German.
To find out more about working with us, search #WirbeiSky or #LifeatSky on social media.
A job you love to talk about.
Sky Deutschland GmbH
People & Organisation
Your Contact: Nicole Berger
Data limite: 25-11-2024
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