Customer Service Representative
전망: 183
갱신일: 24-10-2024
위치: Düsseldorf North Rhine-Westphalia
범주: 머천다이징 / 구매 / 공급망 R & D 컨설팅 / 고객 서비스
산업: Food Beverage Services Chemical Manufacturing Beverage Manufacturing
수평: Associate
직업 종류: Full-time
작업 내용
Job Purpose and ImpactThe Customer Service Representative, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues.
Key Accountabilities
- Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
- Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
- Execute customer service strategies.
- Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
- Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
- Other duties as assigned
Minimum Qualifications
- Bachelor’s degree in a related field or equivalent experience
마감 시간: 08-12-2024
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작업 보고
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