Customer Service Representative

☞ Cargill

Aussicht: 184

Update Tag: 24-10-2024

Ort: Düsseldorf North Rhine-Westphalia

Kategorie: Merchandising / Einkauf / Lieferkette R & D Beratung / Kundenservice

Industrie: Food Beverage Services Chemical Manufacturing Beverage Manufacturing

Position: Associate

Jobtyp: Full-time

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Jobinhalt

Job Purpose and Impact

The Customer Service Representative, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues.

Key Accountabilities
  • Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
  • Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
  • Execute customer service strategies.
  • Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
  • Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
  • Other duties as assigned

Qualifications

Minimum Qualifications
  • Bachelor’s degree in a related field or equivalent experience
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Frist: 08-12-2024

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