Commercial Training Manager Europe (m/f/d)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues (m/f/d) serve people in more than 160 countries.

Connect with us at www.abbott.com, on LinkedIn at www.linkedin.com/company/abbott-/, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

In Germany, Abbott has more than 3,000 employees (m/f/d) working in manufacturing, research and development, logistics, sales and marketing. They are located at Abbott`s German headquarters in Wiesbaden and its sites in Hanover, Neustadt am Rübenberge, Wetzlar, Eschborn, Witten, Cologne and Jena. Abbott Automation Solutions in Hamburg (formerly GLP Systems) is now Abbott.

Abbott Rapid Diagnostics, Infectious Disease Division is looking for a

Commercial Training Manager Europe (m/f/d), based in Köln, Germany. The position can be also located in France or in the United Kingdom.

Description

The Commercial Training Manager Europe (m/f/d) works in conjunction with the sales and marketing leadership to deliver and evaluate training programs targeted at improving commercial employee performance. The position entails managing and working closely with sales staff to meet goals set forth by sales and marketing.

Doing so will require:

• Implementing professional competences that shall be agreed by the commercial and HR lead of the division and that will be used as the foundations of metrics of sales training effectiveness related to sales force sales skills development

• Developing, writing and publishing aligned company-specific education programs and training materials that ease and accelerate individual learning cycle and consequently facilitate salespeople performance and goals’ achievement

• To demonstrate the success of these procedures, this position collects data, create metrics and interprets them through 2 dimensions: efficiency of training processes and impact on salespeople’s performance

Responsibilities and Duties

• Develop and apply corporate strategic products’ training in the division and make sure it is implemented efficiently within the European region

• Collaborate with global organization to develop training strategy & solutions; ensure regional/country localization/customization, language & infrastructure

• Coordinates the launch, implementation and facilitation of all corporate products’ training and make sure they are customized to the Europe region specificities and targeted goals

• Implement professional learning & education methodology (content and resources) in line with business complexity in the area of rapid diagnostics, which is adaptable to meet the changes and dynamics of the market

• Create a learning environment that is positively impacting sales force mindset and behaviors – and consequently goals’ achievement and sales effectiveness - through the following actions:

• Conduct competency needs survey
• Conduct research in the field to diagnose the implementation of skills & knowledge acquired in training
• Apply and conduct product’s training to develop key skills for the effectiveness of the Sales teams
• Monitor performance indicators to ensure the ROI of the training programs
• Enable the commercial leadership to act as coaches and multipliers of a culture of constant learning, using metrics and learning methodology

Expertise on product training and educational sales strategies ensuring efficient completion of the following tasks and missions:

• Drive improved commercial execution through management of the regional commercial sales and service training strategy

• Develop, implement, and facilitate a variety of sales and product training programs, and manage sales certification

• Perform training needs assessments and evaluate program quality, and partner with the Sales and Marketing Leadership team to continuously improve training courses

• Manage internal resources and external vendors to ensure robust program development, implementation and pull-through across the commercial organization

• Manage training KPIs and ensure adequate reporting and transparency on Training activities in the Region

• Participate in the development of others by facilitating training and providing guidance

• Exercise independent judgment in selecting methods, techniques, and evaluation criteria for obtaining desired results

• Plan organize and drive executions of project assignments of substantial variety and complexity, with schedules and milestones.

• Provide significant and positive impact to short- and long-term organizational goals

• Implement the strategy, process, and programs for commercial skill development programs.

Required Skills and Qualifications

• Bachelor’s degree or equivalent experience required in cognitive or biological sciences or another related field

• At least 5-8 years’ industry experience with ideally 4 years + of relevant work experience in the diagnostic, med device or pharma markets. Familiarity with markets relevant to infectious diseases products’ lines preferred

• Robust experience in developing and successfully implementing product orientated education programs

• Proficiency in instructional design, adult learning, presentation, active learning cycle and facilitation skills

• Ability to clearly, concisely and accurately convey communications, in writing and verbally

• Ability to prioritize multiple projects and competing demands

• Ability to develop interpersonal, professional relationships; display socially and professionally appropriate behavior; lead and influence without authority.

• Experience with or exposure to various types of databases and other computer software and sales training tools

• English and German or French or Spanish required, additional language skills preferred

• Travel up to 20% of the time domestically and / or internationally to support training programs Relationships/main contacts

Abbott Germany has a range and variety of jobs on offer in a positive and dynamic environment that allows you to maintain a healthy work-life balance. We provide development opportunities as part of our comprehensive Talent Management Program. Your contribution to the company’s success will be rewarded with a competitive salary package. We offer comprehensive benefits to suit the lifestyles of all our employees (m/f/d), from a retirement plan that is far above market average, a save-as-you-earn program, to educational scholarships for children (m/f/d), and health management initiatives for staff (m/f/d) and their dependents (m/f/d).

Do you like the sound of this job and think you’ve got what it takes? Then send us your CV today. We look forward to receiving your application.

Discover why candidates (m/f/d) choose a career with Abbott in Germany.

AN EQUAL OPPORTUNITY EMPLOYER - Abbott welcomes and encourages diversity in our workforce.