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Field Application Scientist (f/m/d), GCMS
Ver: 197
Día de actualización: 19-10-2024
Categoría: R & D IT - Software
Industria: Biotechnology Research Pharmaceutical Manufacturing
Tipo de empleo: Full-time
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Contenido de trabajo
When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create important contributions to the world.Location/Division Specific InformationThis position is field-based, with a remote home office location convenient to reach all customers within the assigned support territory (Germany).Division: Chromatography and Mass Spectrometry Division (CMD)Discover Impactful Work:As part of Global Applications for Chromatography and Mass Spectrometry, our application team supports the sales process, market growth and adoption of GC and GC-MS related products and workflows. You will provide technical pre-sales and post-sales application support to our GC-MS users across Germany. This includes customer training, on-site method implementation, technical advice of sales colleagues, occasional product demonstrations and support of scientific events. You will work in close collaboration with sales, service, marketing and R&D.A day in the Life:- Active contribution to the annual operating plan and the achievement of team and individual goals.
- Coordinate your allocated customer activities for pre- and post-sales.
- Support customers with on-site/remote high-quality application support resulting in customer happiness, repeat orders and establishing of a user-to-trusted consultant relationship.
- Provide GC-MS application/workflow technical support to guide sales representative and customers to the best solution for their short- and long-term needs.
- Support the introduction of new applications, workflows and products in GC-MS.
- Collect and communicate market intelligence and voice of customer to relevant partners and managers.
- Assist the review of customer training content, working closely with other scientists, marketing and product management colleagues.
- Several years of hands-on experience in gas chromatography and mass spectrometry.
- Working experiences from an environmental laboratory would be an advantage.
- Proven knowledge in GC-MS applications and workflows, including sample preparation, data acquisition and processing.
- Knowledge of market trends and drivers in the GC-MS market.
- Positive and energetic personality with strong sense of accountability, analytical and problem-solving skills, customer advocate.
- Excellent interpersonal and influencing skills. Proven capabilities of teamwork, ability to share information, knowledge and experience.
- Ability to work on own initiative, to prioritize and seek support when needed, to meet goals.
- Good written and verbal communication skills in German and English would be a plus.
- Driving License.
- Willingness to travel mainly within the appointed region but also through Europe (expected travel time ~ 50%)
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Plazo: 03-12-2024
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