Customer support luxury food (m/f/d)

☞ Work_in_Berlin Recruitment Agency

View: 160

Update day: 22-10-2024

Location: Berlin

Category: Consulting / Customer Service

Industry:

Job type: Vollzeit, Festanstellung

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Job content

Our customer is one of the main players on the coffee machines market, coffee pads and it is famous for its roasted coffee beans. The fast growth of this market has created new opportunities for motivated, service-oriented customer support staff (m/f/d). Our customer is represented in many city centers with own shops and also sells its products online. Customer loyalty is at the top of the company philosophy. This happens through membership loyalty programs and personal customer contact.

As a customer service / customer support agent you will:

- Support new customers: Opening customer accounts, greeting the customer on the phone, explaining the club concept and receiving the first order
- have regular contact with customers to capture customer satisfaction
- Receive calls concerning problems with coffee machines and providing support to solve the issues
- Provide status information for the progress of larger repairs
- Monitor incoming payments

About you:

- hands-on mentality and customer focus
- open to customer concerns, ability to listen, understanding customers needs
- PC literate
- ability and availability to work in shifts
- Willingness to work according to given processes
- fluent in Turkish

The easiest and fastest way to submit your CV is to fill our application form through our official website: https://www.work-in-berlin.eu/apply

  • > > OUR SERVICE OF COURSE IS FREE OF CHARGE FOR APPLICANTS!*

If you experience some issue on our website, you could still submit your application through Indeed or per mail.

We´re looking forward to hearing from you!

Work in Berlin Recruitment Agency
Alt-Moabit 96b
10559 Berlin

Visit us at: work-in-berlin.eu

If you need any assistance please don’t hesitate to call Robert or Arnaud on +49 (0) 30 789 59 07 11

Skills that work well with our company are: customer service and customer support, sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience

Job Types: Full-time, Part-time, Permanent

Job Types: Full-time, Permanent

Work Remotely:

  • Temporarily due to COVID-19
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Deadline: 06-12-2024

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