Cruise Line Caretaker (m/f/d)

☞ Work_in_Berlin Recruitment Agency

View: 161

Update day: 24-10-2024

Location: Berlin

Category: Consulting / Customer Service

Industry:

Job type: Vollzeit, Festanstellung

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Job content

Our client is an international cruise brand traveling to more than 200 dream destinations in over 50 countries and five continents. Not only our client has one of the largest and most innovative fleets of the world, but also impressive equipment. Countless leisure activities, award-winning entertainment, culinary highlights and exciting country trips - here, everyone finds the cruise according to his ideas.

As a caretaker, you will answer incoming calls from guests, travel partners and internal team members on existing individual and group bookings. Caretakers must have the ability to naturally engage with all kind of callers in order to create the kind of personal connection that builds brand loyalty.

Caretakers (m/f/d) will have to:

Listen effectively
Understand the needs of the caller
Be knowledgeable
Communicate in a positive and enthusiastic manner
Make the caller feel valued
Resolve customer service issues using first contact resolution skills

Who you are:

Customer centric and service focused
Passionate, committed, enthusiastic
Personable, welcoming, engaging
Open minded, embraces change and opportunities to grow
Good team player, supportive and shows care and respect for others
Dedicated to making fun and memorable a way of life for your customers, travel partners and each other
Fluent in German and Italian or Spanish

The easiest and fastest way to submit your CV is to fill our application form through our official website: https://www.work-in-berlin.eu/apply

  • > > OUR SERVICE OF COURSE IS FREE OF CHARGE FOR APPLICANTS!*

If you experience some issue on our website, you could still submit your application through Indeed or per mail.

We´re looking forward to hearing from you!

Work in Berlin Recruitment Agency
Alt-Moabit 96b
10559 Berlin

Visit us at: work-in-berlin.eu

If you need any assistance please don’t hesitate to call Robert or Arnaud on +49 (0) 30 789 59 07 11

Skills that work well with our company are: customer service and customer support, sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience

Job Types: Full-time, Part-time, Permanent

Job Types: Full-time, Permanent

Work Remotely:

  • Temporarily due to COVID-19
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Deadline: 08-12-2024

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