Consultant automotive tool supply (m/f/d)

☞ Work_in_Berlin Recruitment Agency

View: 173

Update day: 24-10-2024

Location: Berlin

Category: Consulting / Customer Service

Industry:

Job type: Vollzeit, Festanstellung

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Job content

Our client produces and sells tools and equipment used in automotive repair as well as the appropriate storage systems. Typical products include wrenches, spray guns, electronic component analysers or workshop equipment. As a service consultant (m/f/d), you primarily provide information on product availability, prices and delivery conditions to Germany’s authorized dealers. In addition, you will look after brand workshops or training centers.

As the first point of contact you (m/f/d) take inquiries from these customer groups and use the company’s own software to provide qualified and comprehensive answers.

What you will do on this customer service role:
- Receiving purchase orders and entering details in the order management system
- Handling complaints and warranty cases
- Informing about product alternatives and their differences
- Identifing customer needs and offering the corresponding products
- Updating customer accounts with contact data and maintaining the master databank (discount conditions, delivery conditions, etc.)

For our customer it is important that all employees leave a professional and motivated impression with the customers. Their goals are to always be better than the competition.

For this role in customer support we require:
- Experience in dealing with the office computer programmes
- Interest in activities within customer service / customer support
- willingness to attend regular training courses
- flexibility in working hours
- Fluent in Polish

The easiest and fastest way to submit your CV is to fill our application form through our official website: https://www.work-in-berlin.eu/apply

  • > > OUR SERVICE OF COURSE IS FREE OF CHARGE FOR APPLICANTS!*

If you experience some issue on our website, you could still submit your application through Indeed or per mail.

We´re looking forward to hearing from you!

Work in Berlin Recruitment Agency
Alt-Moabit 96b
10559 Berlin

Visit us at: work-in-berlin.eu

If you need any assistance please don’t hesitate to call Robert or Arnaud on +49 (0) 30 789 59 07 11

Skills that work well with our company are: customer service and customer support, sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience

Job Types: Full-time, Part-time, Permanent

Job Types: Full-time, Permanent

Work Remotely:

  • Temporarily due to COVID-19
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Deadline: 08-12-2024

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