Assistant Key Account Management retail

☞ Lotus Bakeries

View: 164

Update day: 07-10-2024

Location: Düsseldorf North Rhine-Westphalia

Category: Sales Consulting / Customer Service

Industry:

Job type: Vollzeit

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Job content

Duitsland
Düsseldorf
To strengthen our team in Düsseldorf (Derendorf) with currently 14 employees, we are looking for an Assistant to our retail Key Account Management team (full-time)As the contact person for the assigned key accounts, you will support the key account team in handling regular day-to-day business. You will report to the Sales Manager retail.

Functiebeschrijving

• Support in looking after the assigned food retail customers• Correspondence with trading and logistic partners as well as the headquarters in Belgium• Maintenance of customer master data/hierarchies, prices and conditions (SAP)• Order processing and coordination (SAP) in coordination with the logistics department and key account management• Provision of relevant turnover/sales reports and special analyses• Support in the preparation of customer appointments as well as maintenance, follow-up and evaluation of campaign agreements• Independent maintenance, billing and documentation of condition agreements as well as responsibility for customer-specific invoice control & tracking of open items• Customer-specific complaints management• Processing and processing of end consumer concerns and complaints• Internal inventory management of goods to process customer and end-user inquiries• Coordination of office processes, mail processing, testing and independent management of office supply for the Düsseldorf location as well as support with vehicle fleet management and general contracting• Coordination of tasks and coordination processes in the context of team events, etc.• Acceptance of inquiries via our switchboard• Ensuring communication with all team areas, also internationally

Profiel

• Bachelor or commercial administrative training• Knowledge of working with SAP and MS Office• Very good knowledge of German as well as good knowledge of spoken and written English• Initial experience in the FMCG sector• Very good commercial understanding• Pleasure in organization paired with commitment and hands-on mentality• Very good communication skills and enjoy working in a team• Team spirit (TOP Values Lotus Bakeries: Team Work, Open Dialogue, Passion)


Aanbod

• Permanent position in a modern working environment in Düsseldorf• Familiarization with the subject areas by all departments• Training as needed for relevant programs• Pleasant working atmosphere and flat hierarchies in a highly motivated team• A wide range of tasks and opportunities to individually shape the company’s success• 30 days vacation, team workshops & joint activities• Flexibility with the option of working from home one day per week• And because we love our brands & products, we enjoy them every day in the office

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Deadline: 21-11-2024

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