EMEA Chief Operating Officer

工作内容

EMEA Chief Operating Officer - Flexible on locations in EMEA

Aon are currently recruiting a Chief Operating Officer - EMEA to join our team. The Chief Operating Officer - EMEA will be primarily responsible for empowering results for our clients by delivering innovative and effective solutions as part of EMEA Operations.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

How This Opportunity Is Different

• Work with the CEO and Regional Leadership Team to develop the Region strategy;
• Partner with CEOs and Regional Leadership Team to drive the ecosystem that will deliver the next generation of services through innovation in addition to driving the current operations;
• Develop and drive a multi-year operational strategy (covering technology, operations and D&A) that supports the overall business objectives, including achieving growth, margin, market share, quality, colleague engagement and client experience targets;
• Design and deliver a coherent Region operating model across all elements of Client Service Delivery, Business Platforms, Risk & Compliance, Procurement, technology, D&A and Growth Operations, that reflects the global Business Services and Client Service Delivery approach;
• Partner with Country, Client and Solution Line leadership to support client growth agenda through enabling Growth Operations, product rationalisation, pricing strategies and client segmentation;
• Develop and lead the operational change management agenda on behalf of the Region CEO;
• Work with the Region CFO to handle investment priorities;
• Lead change management and transformation in the region and the execution of strategic initiatives to deliver business results;
• Partner with CEO, CFO and RLT to develop the Merger, Divestments and Acquisition agenda and lead operational integration activities;
• Champion innovation across the Region;
• Be an active member of the global Business Services leadership, participate in and shape global initiatives that have an impact on the Region;
• Champion the creation and development of a unified Business Services organization across Aon, including the build and use of a Region Client Services Hub, unifying operational activity across business, countries the region and globally;
• Partner with global Business Services leaders, SL COOs and teams to fully use and deploy Business Platforms and Shared Capabilities (covering operations, technology, procurement, security, D&A) within the region;
• Create an effective governance model to enable global Business Services leaders to be able to operate across the region;
• Partner with the global Business Services team and people organisation to develop career growth strategies for Operations colleagues through trainings, skillset upgrades and career development plans;
• Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of required training) that may adversely affect the business, interests or reputation of any Group Company.
  

Skills And Experience That Will Lead To Success

• Passionate and entrepreneurial about leading and enabling change in a sophisticated regulated industry;
• Deep understanding of local context, trends and macroeconomic factors;
• Experience working in a heavily global matrixed environment, strong collaboration, relationship-building and influencing skills with diverse stakeholders across multiple solutions and geographies;
• Proven ability to lead and drive technology and process change, experience in driving digital transformation and adapting to new environments;
• Future focus to lay out the vision and plan to identify capacity to enable colleagues to spend more time with clients;
• Commercial acumen to deliver return on investment, making appropriate trade-offs in the allocation of resources;
• Proven experience managing risk;
• Strong leadership and motivational skills;
• Builds inclusive and diverse teams. Fosters an environment in which all employees are valued and heard;
• Motivates and encourages others, crafting an environment for continuous learning and connection;
• Bachelor’s degree required, advanced degree preferred, or equivalent years of industry experience.
  

How We Support Our Colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer hybrid work solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

DISCLAIMER:

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

2022-54800