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Customer Support Scientist, Sanger Sequencing (m/f/d)
看过: 269
更新日: 24-10-2024
行业: Information Technology Services Computer Software Biotechnology
水平: Associate
工作类型: Full-time
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工作内容
DescriptionGENEWIZ is an international life science company with clients from industry, pharma and academia. Our services include DNA sequencing, next-generation sequencing, gene synthesis, molecular biology, bioinformatics and GLP-compliant services.
GENEWIZ’s European headquarters, with our state-of-the-art sequencing laboratories, is located in the north of Leipzig.
Become part of our international specialized customer support team around Sanger sequencing at GENEWIZ/ Brooks Life Sciences.
This Includes
- Advising customers on our Sanger sequencing products and related ordering processes (region: Central Europe).
- Review and release of Sanger sequencing data from the Leipzig laboratory according to our quality standards.
- Solution-oriented processing of external and internal complaints and their documentation.
- Processing of Sanger sequencing barcode orders from our customers.
- Continuous process improvement within Sanger sequencing projects with focus on the technical customer service area.
- Coordination of the day-to-day business of Sanger Sequencing technical support (Leipzig site) including capacity planning and monitoring.
- Interface with logistics and laboratory for Sanger sequencing projects.
- Master’s degree or PhD in the field of life sciences.
- Several years of scientific experience in the field of molecular biology.
- Familiar with current analytical methods in the field of Sanger sequencing.
- Business English skills, both written and spoken.
- German and French language skills are an advantage.
- Strong communication skills and customer orientation.
- Attractive place to work with cutting-edge technology in our GENEWIZ European headquarters in Leipzig.
- Up to 80% home office in combination with regular on-site team meetings and lab procedure trainings.
- A comprehensive induction program.
- Permanent position.
- 30 days’ vacation and flexible working hours.
- Training opportunities and various health promotion programs.
Please apply online, in English, stating your salary expectations and your desired starting date.
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最后期限: 08-12-2024
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