Sparta Customer Engagement Manager EMEA (m/f/d)

☞ Honeywell

View: 177

Update day: 18-10-2024

Location: Offenbach Hesse

Category: Executive management Production / Operation

Industry: Aviation Aerospace Component Manufacturing

Position: Mid-Senior level

Job type: Full-time

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Job content

Join a team recognized for leadership, innovation and diversity

Sparta Systems, a Honeywell Company, brings leading-edge quality management solutions (QMS) to regulated life science industries. With nearly three decades of experience, the Sparta Systems ‘TrackWise’ and ‘TrackWise Digital’ QMS platforms enable companies go to market faster while minimizing product risks and ensuring compliance.

‘TrackWise’ and ‘TrackWise Digital’ define the corporate standard - with 80% market share in the life sciences industry globally, including 42 of the world’s top 50 pharma companies and 33 of the top 50 medical device companies.

The Customer Engagement Manager (m/f/d) is responsible for selling professional services through scoping projects, developing proposal documents, and generating demand for consultants and training. The CEM also supports their assigned Account Executive in all aspects of the software sales cycle.

Responsibilities
  • Quota carrying responsibility for designing and selling professional services implementation plans for midmarket, enterprise, and strategic organizations, globally, for TrackWise Digital QMS (SaaS) solution and TrackWise on premise solution.
  • Develop all project proposal documents including estimates, Statement(s) of Work (SOWs) and RFP responses.
  • Direct revenue contribution in the sale of software, driving Professional Services bookings
  • Act as primary demand driver for services as a strategic differentiator with our prospects and customers
  • Collaborate with global network of strategic alliance partners for full program design and deployment strategies for QMS transformation project
  • Oversee implementations and serve as a project governance owner and escalation point for global implementations
  • Complement the Account Executive by serving as point of professional services expertise in customer communications and discussions.
Requirements
  • Bachelor’s degree in related field preferred, or equivalent work experience
  • Business fluent in English, German conversational ideal
  • 5+ years in either delivering SaaS software in a regulated industry or selling/supporting the sale of SaaS software in a regulated industry
  • Experience with other tracking software systems, document management systems or other quality management software tools (i.e., ERP, MES, EDMS, and QMS).
  • Ability to travel frequently to client sites.
Severely disabled applicants (m/f/d) will be given special consideration in the event of equal suitability, ability, and professional performance. To protect your interests, please state in your application whether you have a disability or equal status. Applications from women are expressly welcome.

Additional Information
  • JOB ID: req364900
  • Category: Business Management
  • Location: Strahlenbergerstrasse 110-112,Offenbach,HESSEN,63067,Germany
  • Exempt
  • Global (ALL)
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    Deadline: 02-12-2024

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