Service Owner - Workplace Technology (f/m/d)

☞ EY

View: 155

Update day: 18-10-2024

Location: Eschborn Hesse

Category: Sales

Industry: Accounting

Position: Mid-Senior level

Job type: Full-time

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Job content

What you can expect – enriching experiences that will last a lifetime

This position will lead/manage the service strategy & roadmap, selection and deployment of End Users Devices in alignment with the global EY strategy. Also Interface with key leaders, global service owners, technology providers and other personnel to develop and maintain the relationships needed to apply the operational stability and innovation goals leading to new ways of working for EY Germany. Also having the opportunity to shape processes and functions within the Business Technology – Germany Core Technology Team:
  • Maintain and develop the End User Device Strategy (Notebooks, Peripherals, EY Office Workspace Setup etc.) and ensure effective realization with external and internal providers
  • Establish and maintain collaborative relationships with key IT service providers to manage and optimize the services and support necessary to ensure devices are meeting the needs of our end users
  • Plan future end user device strategies, including recommendation of new and emerging technologies where appropriate
  • Contact point for Project Managers for EUDM topics e.g. EY office renovations, relocations, etc.
  • Cost and Budget Management activities including budget planning, control, tracking, review of purchase requests etc.

What You Can Contribute – Skills For Shaping The Future
  • Product / Service Ownership - You are an expert in service management, using a range of techniques to work with a multidisciplinary team and translate user needs into deliverables.
  • Financial ownership: you can prioritize spending based on return on investment and are able to secure funding for new products by building and pitching of a business case that you own and iterate throughout the product’s lifecycle.
  • Knowledge of the digital economy: you are aware of the varieties of digital contexts and design service to fit them, keeping up to date with new technologies and their potential use
  • Fluent in English and German
  • Experience from various IT roles, which enable you to manage IT dependencies, drive root cause analysis with expert teams and define Service improvement plans

What We Are Offering – An Inspiring Work Environment

At EY, our purpose is Building a better working world. To achieve it, we challenge the status quo and already look today for the answers of tomorrow. Standing still? Not an option. Change? We embrace it and see it as an opportunity and driver for innovation.

If that sounds like you, this may be your chance. We’re looking for movers and shakers who help companies, entrepreneurs, individuals and the public sector to solve their most pressing challenges. This requires collaboration on eye-level and often leaving the beaten track – as part of interdisciplinary and multicultural teams all over Germany, Europe and around the globe.

We also want to see you grow, both personally and professionally. That’s why we offer you working models and a wide range of on- and off-the-job trainings tailored to your individual career path. It’s up to you to decide the pace you want to go on that path and the goal you aim to achieve.

We know that exceptional service for our clients starts with highly satisfied and motivated people. That’s why we offer our employees a wide range of benefits: from flexible working and international assignments to education and trainings, sport and leisure programs, employee discounts and retirement plans. Find out more about your benefits at EY.

Want to lead change? Become part of our team.

Apply now via our job portal: www.de.ey.com/karriere.

You can find more information about the application process at EY on our careers page.

Our Recruitment Center will be happy to answer your questions at: +49 6196 996 10005.

Find out what others say about us on kununu and Glassdoor.
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Deadline: 02-12-2024

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