Senior Sales Engineer (m/f/d)

☞ Honeywell

View: 169

Update day: 07-10-2024

Location: Offenbach Hesse

Category: IT - Software

Industry: Electrical Electronic Manufacturing Information Technology Services Computer Software

Position: Associate

Job type: Full-time

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Job content

Tridium is the inventor of the Niagara Framework®, an IoT software framework that solves the challenges of managing smart devices, in real time, over the Internet. The Niagara Framework is Tridium’s core technology that supports an ecosystem of innovators who deliver powerful IoT solutions across a wide range of industries including energy services, building and industrial automation. That ecosystem has successfully deployed nearly one million instances of Niagara worldwide. Tridium EMEA are looking for an experienced, energetic, and innovative Senior Application/System Sales Engineer (m/f/d).

Aufgaben

The role involves working with the Sales Leader and account managers across Northern and Southern Europe, together with OEM’s and Value-Added Resellers (VAR’s) across the region. The goal being to identify and understand the business needs of both our existing and potential new partners, and clearly demonstrate how the Niagara Framework® software could fill those needs and provide business value.

▪ Be a part of Tridium’s world class team as we advance Tridium’s position as a market leader in open systems and software, forming the foundation of the Internet of Things.

▪ Respond to technical questions, identify potential software solutions, communicate software capabilities, and provide live or web-based software demonstrations.

▪ Develop the skills and capabilities of the Partners technical teams (VAR’s and OEM’s) and ensure that the team develops their product knowledge.

▪ Act as technical experts in customer presentations.

▪ Coach and mentor Partners members (technical teams)

▪ Determine the technical requirements to meet client goals and act as liaison between the organization’s sales/business development and engineering groups.

▪ Respond to requests for information from customers, supplying the technical details of proposed solutions.

▪ Handle support inquiries escalated from Partners.

▪ Translation into other languages for technical documentation (e.g. white papers, data sheet, etc.)

▪ Scheduled technical training sessions for Partners.

▪ Delivery of technical webinars for prospects and clients (end users).

▪ Assist Partners with the development of new demonstrations.

▪ Collaborate with a globally distributed engineering team.

▪ Work with the Manager to prioritize and manage requests for support in sales campaigns.

▪ Coordinate communication between the technical support team and customer facing individuals

▪ Occasionally support pre-sales projects on site at customer locations as needed.

▪ Development of talented technical support engineers within Partners organizations.

▪ Occasionally sales engineer may be required to coordinate the transition between pre-sales specifications and implementation engineering, once contracts have been awarded by Partner

▪ Assist with technical questions or concerns during the sales process

Qualifikation
  • Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering or a software related discipline, from an accredited university plus 4 years of experience as a professional software engineer
  • If no degree, a combination of education and experience in engineering information systems.
  • Experience in HVAC, BACS and/or Industrial Automation Fields.
  • Relevant experience in IoT products and technologies.
  • 2 years as a member or technical leader in a software engineering organization
  • 3 years of experience in user interface and user experience design
  • 3 years of experience as a programmer in Java, JSP, JavaScript, C++, SQL, PHP, RDBMS and API’s etc.
  • Niagara TCP Certified / experience of the Niagara Framework® would be a benefit
  • Relevant experience with the development of connectivity and communication protocols, including but not exclusively, BACnet, LON, Modbus, SNMP etc.
  • Experience in developing software frameworks and services for connected systems from Edge to Cloud.
  • Experience with HTML5 and CSS
  • Demonstrated problem solving skills. Must have an ability to identify, formulate, and solve engineering problems
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Deadline: 21-11-2024

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