Specialist, Production Operations - Email Marketing – 12 Month Contract

☞ Audible

Ver: 120

Dia de atualização: 06-10-2024

Localização: Berlin

Categoria: Marketing / PR

Indústria:

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Conteúdo do emprego

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

ABOUT THIS ROLE
The Audible Marketing Operations team (MOPS) is a centralized global team responsible for creating and delivering important customer communications.
This function plays a critical last-mile role in getting messages to customers and supports several internal marketing team across the entire member lifecycle.
The Specialist, Production Operations, will build trust with our customers by creating Outbound (email and push) flows and experiences, from segmentation to creation of the campaigns, as well as monitoring and reporting.

This position is a 12 month fixed-term contract.

As a Specialist, Production Operations, you will…
  • Create email and push notification marketing campaigns in partnership with the Audible marketing team from gathering of requirements, building the campaigns, adding personalization, and building customer segments for targeting
  • Manage copy and creative updates by working closely with marketers and other marketing operations team members to ensure the final campaign meets the requirements and has a good customer experience
  • Monitor the performance of campaigns and customer journeys by creating and updating reports, analyzing performance, and making recommendations for improvement
  • Work with marketers to improve project process and projects themselves through recommendations based on what you’ve seen work well before
  • Advocate for personalisation across all customer touch-points using internal and external (i.e., Movable Ink) technology
  • Help identify opportunities for efficiency by automating whatever can be automated

ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.

We are open to hiring candidates to work out of one of the following locations:

Berlin, BE, DEU

Basic Qualifications

  • Basic knowledge of HTML
  • Business fluency in English, both written and spoken
  • Exceptional organizational skills to efficiently deliver tasks within specified timelines during agile sprints

Preferred Qualifications

  • Interested in Online Marketing and Customer Relationship Management
  • German, French, Italian and/or Spanish knowledge
  • Affinity for books, audiobooks and media in general
  • Detail orientated with strong organizational skills
  • Ability to work on operational tasks within a technical environment, at ease with email marketing systems

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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Data limite: 20-11-2024

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