Junior Tech Ops (m/f/d)
Ver: 105
Dia de atualização: 13-10-2024
Localização: Heidelberg Baden-Württemberg
Categoria: Administrativo / Escriturário / Assistente Outro Consultoria / Atendimento ao Cliente
Indústria: Financial Services
Posição: Associate
Tipo de empregos: Full-time
Conteúdo do emprego
About UsUnzer is a leading European fintech company with a mission to simplify international payments for e-commerce and retail businesses. Our brand was formed from 13 companies that now contribute to building a unique product covering the entire payment flow.
At Unzer, we are driven by the belief that customers should enjoy a seamless shopping experience, no matter where they choose to shop. We are a team of over 750 experts of 55 different nationalities, dedicated to creating a state-of-the-art unified commerce platform. Our goal is to enable businesses to delight their customers with a seamless payment experience.
Whether you’re a tech enthusiast, payment expert, or a dedicated support professional, we are looking for individuals who are passionate about making a difference.
Our offices: We are based across Austria, Denmark, Germany and Luxembourg with a HQ in Berlin.
Our values:
Raise the bar – we begin each day by striving to do better.
Deliver results – we want to focus on quality delivery - here and now.
Together, not alone – we support and treat each other with respect, acting always as one team.
Act with integrity – we are true to our word.
Put merchants first – we solve merchants’ problems and prioritise our customer’s interests.
Embrace accountability – we don’t sacrifice long-term value over short-term results.
What your work will look like:
- Support and maintain critical banking tools like CP Web and Multicash, ensuring Treasury, Finance, and Billing operations run smoothly.
- Ensure seamless and accurate data flow to and from SAP, keeping financial figures up to date.
- Work closely with Treasury, Finance, and Billing departments to understand and meet their needs.
- Diagnose and fix technical issues quickly and efficiently, becoming the go-to hero for end users.
- Assist in planning and implementing system upgrades, patches, and new features to keep tools cutting-edge and secure.
- Oversee and manage interfaces between various banking tools and systems for optimal performance.
- Ideally, have experience with banking formats like SWIFT and SEPA, and EBICS; training provided if needed.
- Create and maintain clear, helpful documentation, including guides and manuals to support colleagues.
- Ensure all banking tools adhere to the highest security standards and policies.
- Conduct training sessions for end users and provide ongoing technical support.
- You have experience with banking tools and systems, SAP data processing, and understanding of banking formats.
- You are able to diagnose and resolve technical issues efficiently.
- You are a strong team player with excellent communication skills in English and at least B2 German skills.
- You have an experience working with tools like Jira, Confluence or Fresh service
- You are proactive in suggesting and implementing system improvements.
- You are skilled in creating clear and helpful documentation.
- Does it sound exciting? - Apply with your CV in English. Please don’t shy away if you don’t meet all the requirements! We’re looking forward to meeting you.
- The interview process includes a call with a 30 min call with Talent Acquisition Manager, 60 mins Technical interview with the team and a 45-minute call with Micheal (Director of Shared Service).
???? Work from home up to 60% of the time. We want you to keep your work-life balance.
???? Mobility support, whether you choose Swapfiets, Jobrad, or a Deutschland ticket - we’ve got you covered.
???? Explore counselling assistance, be it for professional or personal matters, through our associated platform.
???? Pension scheme, we want to give back and help you secure your future.
????️ 15 days a year of workation from your desired destination within the EU.
???? Flexible working hours – you get to choose the schedule that works best for you!
???? Learning budget of 1000 euros per year – you can develop your passions with us.
???? Enjoy some fun moments with your coworkers – we throw a company party once a year and host several team events!
*Unzer is an equal employment opportunities workplace, and we commit to hiring regardless of race, sex, gender identification, sexual orientation, national origin, native language, religion, age, disability, marital status, citizenship, genetic information, pregnancy, or any other characteristic protected by law. Please refrain from including your picture and age with the application.
Data limite: 27-11-2024
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