Cloud Security Professional

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we’re on the 2020 list of FORTUNE World’s Most Admired Companies.®

We’re looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

What you get to do in this role:

This team values integrity, quality, expertise, precision, communication, and efficiency and is looking for a Cloud Security Professional with broad security backgrounds and excellent communication skills. You will be a member of the EMEA team of the Office of the CISO with a focus on German-speaking countries.

Key Responsibilities:

Engage in multifaceted security conversations Support ServiceNow’s Sales and Customer Support teams in Pre- and Post-Sales efforts

This job has the ability to grow in the role of Cloud Security specialist and to excel into Field Information Security Officer in the future. As part of the job you will have the opportunity to regularly attend common security trainings such as CISSP, CISM or CIH and to obtain the associated certifications.

• Answer security questionnaires
• Investigate and provide answers to specific prospect and customer questions related to security
• Conduct security calls with customers and other stakeholders
• Review and discuss security-related terms in contracts together with our Legal departments
• Support ServiceNow partners on questions regarding security
• Ensure the ServiceNow Customer Success team is supported
• Work with internal teams to resolve security issues arising from investigations
• Contribute to the overall messaging and positioning of the ServiceNow Security Office
• Work with international, cross-functional teams to accomplish your goals

Qualifications

To be successful in this role you have:

Must haves:

Good communication and presentations skills (i.e. strong interpersonal and customer-facing skills) Minimum 2 to 5 years experience in IT

• 
  Solid understanding of IT Security technologies and procedures.
• Ability to discuss complex issues together with customers and other
• Self-motivated and -driven; ability to perform and excel with little supervision.
• Excellent collaborator and teammate; ability to foster and feed off of coworkers.
• Ability to travel on a European and on international level occasionally
• Fluent in German (this is a must)and English language

Desirable to have:

• Experience with Cloud Operations (either as a customer or provider)
• Knowledge on cloud-specific security aspects
• Experience in enterprise cyber defense techniques
• A general understanding of ITIL and ITSM equivalent
• Understanding of the sales life cycle.
• Prior RFP and Contract experience is a plus.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.