Learning & Development Manager (m/w/d)

Job content

Description

At Amazon, we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges.

In addition, today is that day for you. It is your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That is the energy and passion behind Amazon. At Amazon, we’re working to be the most customer-centric company on earth.

Our Fulfillment Centers (FC) are at the heart of Amazon’s world-class and rapidly growing Operations network (https://www.youtube.com/watch?v=UAKPoAn2cB0) . They are where we manage our customers’ orders using industry-leading workflows. This is how we delight our customers!

The successful candidate for this role will be a fast, clear and independent thinker who is naturally curious about how things work, is metrics and number savvy, has an analytical mind-set and has demonstrated leadership ability. In this dynamic and challenging role, you will be very close to the action and spending time on the warehouse floor with the teams and their processes. As a Learning Manager and a member of the leadership team in one of our Fulfilment Centres, your role will be heading up the Learning Team. If you like to stay curious and keep learning, we would love you to join us!

What will I have ownership of?

• End-to-end ownership of the associate cycle of understanding their role and optimizing their ability to perform their best by quantitative examination of key process indicators to identify opportunities for process improvement.
• Lead, manage and coach your salaried Learning Specialist and team of trainers to be the best they can be. Understand what motivates your team, support them to develop a career plan and actively support them to achieve it.
• Work with General Manager and site leadership to assess, evaluate and prioritize overall development needs.
• Take a data driven approach to understanding performance issues. Take action to improve the quality and effectiveness of training and coaching at your site for associates. Build relationships and influence your site leadership team colleagues to address issues that inhibit effective learning.
• Lead projects (with support from your EU colleagues) to continuously improve the efficiency design of training, the quality of our instruction, and effectiveness of our coaching interventions.
  

What’s in it for me?

• Autonomy to innovate and try new approaches – failing is an important part of the process
• Collaborate with global teams in a fast-pace environment where every day is Day One
• Flexible working opportunities in a Company that strives to be Earth’s best employer.
• Amazon offers opportunities to grow your career as you engage on one of the many facets of this high-quality service. From here, you will have the opportunity to rotate to other functional areas or roles across Amazon’s portfolio of businesses.
• As learning business partner, you will have the opportunity to be part of Amazon’s learning and development strategic, developing new business directions and be responsible for the development of Amazon’s employees.
• Your next step will be Regional learning manager, having the opportunity to increase your responsibilities and expand your knowledge.
• Opportunities to contribute to our sustainability and society initiatives and be part of many affinity groups focused on diversity, inclusion and equity.
  
  

Basic Qualifications

• A bachelor’s degree, preferably in engineering or sciences
• Excellent communication skills to able to engage with several EU stakeholders - face-to-face and remotely - and driving to match the business needs
• They have the ability and initiative to lead the day to day operational business whilst continuously improving their area.
• Familiar with data to approach problems and lean continue improvement initiatives.
• Experience in engaging multiple stakeholders
• Managed and developed a team, and achieved collective success.
• Data skills and the ability to understand how Learning’s activities and responsibilities play into the metrics that drive how the site is managed
• The ability to work in fast-paced ambiguous environments, adapting quickly to changing circumstances, processes and priorities
• Full proficiency in MS Office
  

Preferred Qualifications

• Operations professionals with a proven record of accomplishment of using lean principles in complex manufacturing/production environments.
• Experienced in change management and process improvement activities, designing scalable solutions and implementing these at pace and at scale.
• Ability to influence leaders at all levels to understand their role in employee development and help build their skills.
• Master’s degree in related discipline: Engineering, Mathematics, Science related fields
• Fluency in additional European languages is desirable.
  

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For people with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Amazon takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal data in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process.

If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal data with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider
Company - Amazon Pforzheim GmbH

Job ID: A1591607