Client Support Analyst (f/m/d)

작업 내용

In 2021, Corporate Knights declared that Schneider Electric as the world’s most sustainably company. Our Energy and Sustainability Services Division at Schneider Electric is at the forefront in leading & supporting global organisations on their decarbonisation journey. We continue to be the largest and fastest growing energy and sustainability business in the world providing strategic climate consulting solutions (services & software) to global customers.

We are looking for ambitious, hungry and passionate individuals that can help to transform our industry and lead our customers to a world of new opportunity.

As a Client Support Analyst (f/m/d) for our International Client Management team you will assist a client manager in producing client deliverables. Key job responsibilities include generating reports, populating online client tools with up-to-date information, gathering information regarding Schneider Electric client sites, creating Excel spreadsheets and Power Point presentations, and communicating with clients at the plant and corporate level.

Life Is On – what about you?

Your Responsibilities

• You establish relationships with clients at the plant and corporate level when needed and are responsible for field customer inquiries.
• You support client team in presentations and meetings and provide client training on Schneider Electric’s client website and our Resource Advisor Software Application.
• You coordinate the receipt of external energy invoices.
• You facilitate new client rollout with our internal and external teams.
• By understanding and adhering to the processes and controls of Schneider Electric Energy you elevate and communicate potential breakdown of systems, policies and procedures to our client.
• You always have the big picture in mind and can thus contribute to potential process enhancements or new process development.
  
  

About You

• You have a bachelor´s degree in Business administration or a related field.
• The ability to communicate effectively is one of your strengths, ideally you already have experience with plant and corporate level management.
• You are fluent in German & English with excellent verbal, written and presentation skills. Any additional language is an asset.
• You are proficient in the in Microsoft Office environment.
• Personal qualities such as: self-driven, autonomous, influential, perseverant, reliable, direct, curious and creative.
  
  

Our offer

• You will be part of a growing company with a positive industry reputation, who is a recognized leader in a market where energy services are in demand.
• You will be joining an entrepreneurial company with a positive corporate culture and strong team culture.
• We offer a competitive salary and bonus opportunities with excellent benefits.
• In this position you will be able to work from home.
• After growing in the role you can participate in sourcing, risk management and budgeting activities.
• You may develop different interests in the future? With Schneider Electric, you have all the development opportunities an international group can provide.
  

We look forward to receiving your application via our online job portal. Please upload your CV including your salary expectation, stating the respective Job ID 33212. A cover letter, certificates or other documents are also much appreciated.

Contact person for this position is Katharina Krolikowski. If you have any questions about the application process, please contact me directly via Linkedin.

We at Schneider Electric are involved everywhere. From transformer substations to sockets, from smart homes to industry 4.0 –we are pushing ahead with digitization. Our customers know what they have in us and our 137,000 employees in over 100 countries. Always with the big picture in mind, sustainability and our employees in mind, we offer far more than products –we offer solutions, customer proximity and innovation.

Curious to get to know your new colleagues? Find out more in our German bloghttp://blog.schneider-electric.de

Also check out Schneider Electric as an employer https://www.se.com/de/de/about-us/careers/overview.jsp

Warum wir?

Schneider Electric ist führend in der digitalen Transformation des Energiemanagements und der Automatisierung. Unsere Technologien ermöglichen der Welt eine sichere, effiziente und nachhaltige Nutzung von Energie. Wir streben danach, eine Weltwirtschaft zu fördern, die sowohl ökologisch lebensfähig als auch hochproduktiv ist.

€25.7bn global revenue

137 000+ Mitarbeiter in mehr als 100 Ländern

45% des Umsatzes durch IoT

5% des Umsatzes für Forschung und Entwicklung

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Schneider Electric ist ein Arbeitgeber, der jedem, unabhängig von Geschlecht, ethnischer Herkunft, Alter, sexueller Orientierung usw. die gleichen Chancen bietet, eine Stelle zu erhalten und damit Teil von Schneider Electric zu werden. Information für Agenturen: Schneider Electric akzeptiert Initiativbewerbungen nur direkt von Kandidatinnen/en und übernimmt keine Verantwortung für Gebühren im Zusammenhang mit unaufgefordert eingesandten Bewerbungen.