Client Sales Exec. Talent Transformation for HR Outsourcing (m/f/x)

Introduction
As a Business Sales & Delivery Executive, you will support IBM’s consistent growth by bringing to the table your business development, sales, account management, and delivery skills. Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM’s top technologies. If you’re ready to bring insights and experience in areas such as IoT, Blockchain and digital transformation, we are ready to offer you a best in class career development.

Your Role and Responsibilities
Do you have a solid track record in sales and passion for working for global clients? Then read on… We as IBM Services are looking for a Client Solution Executive (CSE) with subject matter expertise in Talent and Human Resource Outsourcing and would be happy to have you on board

You develop relationships with clients to create synergy between client needs and effective business solutions. Along with bringing thought-leadership and an understanding of Human Resource business challenges, you will work with practice executives, clients, and IBM staff to develop and deliver global solutions. You will be responsible for creating strategies and implementing plans to achieve pipeline/ revenue objectives with innovative and evolving business solutions.

This position is open for all our locations across DACH, but you will be required to travel up to 75% of your time.

Your Role & Responsibilities

• Be a part of the CPS Talent Transformation team, contributing to refine business process outsourcing propositions, practice and offering development in Talent Transformation/ Human Resources
• Develop in-depth knowledge about the customer’s business, strategy and industry challenges, but also about IBM‘s entire Cognitive Process Services (CPS) portfolio and how to integrate the capabilities to create unique and innovative solutions for our customers
• Establish and manage trusted advisor client relationships
• Demonstrable experience in building strong senior management network from C-suite to delivery
• Be part of negotiations for multi-service-line deals
• Be responsible for committing multiple resources and achieving customer satisfaction, cost, expense, revenue, and other business measurements of critical importance
• Achieve personal signings, revenue and utilization objectives and generate sales at assigned client in alignment with practice objectives
• Have considerable latitude in responsibilities to define and decide on tools, processes, priorities and resources following general business unit directives
• Activities are subject to business measurements, impact customer satisfaction, and impact functional, business unit, or country costs or expenses
• Responsible for overall functional program success
• Develop and implement product, market, business, or technology strategies and contribute to policy making
• Contribute to thought leadership and point of view materials aligned with selected domains
• Be responsible for quality output/ value add for highly visible products, services, and future business development

• Provide stability and continuity during transition from sale to delivery, to aid in smooth operational transition whilst establishing a platform to grow business
• Monitor and control delivery excellence associated with large scale process services contract

Required Technical and Professional Expertise

• 7+ years of experience in consulting selling and understanding how to operate complex international accounts
• Profound industry insights and proficiency to identify trends and challenges in the Talent Market
• Experience in B2B sales in the area of consulting/BPO services
• Sales and management experience in a consulting or outsourcing company including in-depth knowledge of the Talent environment
• Experience in selling large-volume (consulting and outsourcing) services during transformative measures to international companies
• Broad and good network in the Talent Market as well as ability to establish and grow customer contacts and successfully leverage them to generate sales opportunities and expand them to board level
• Strong communication and presentation skills as well as very good German and English language skills

Preferred Technical and Professional Expertise

• Ideally experience of Robotic Process Automation solutions (RPA), Cognitive solutions, Business Process Modelling
• Ideally Experience in Workday, Service Now

About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.