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직업 종류: Full-time
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작업 내용
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $30 billion and approximately 80,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services.Our site in Dreieich (near Frankfurt) is a dynamic Sales and Service organization for Thermo Fisher Scientific’s analytical measuring instruments and laboratory equipment and currently employs over 450 people.
Application Specialist Sales Support (m/f/d) LC/MS Proteomics
Location: Rhine-Main Area near Frankfurt, Germany (Lab-based role)
Key Duties And Responsibilities
- Support sales projects with customer demonstrations (and all aspects required) and follow customers with high-quality post-sales support (remotely, in person) and establishment of a user-to-trusted consultant relationship
- Develop workflow solutions and applications in the lab and present to customers to their full satisfaction
- Provide pre-sales technical support to guide account managers and customers to the best solution for the customers’ short- and long-term needs and take account ownership
- Provision of application/instrument oriented training activities in a post-sales situation on-site, off-site and through digital tools to guide the customer to the best solution for short- and long-term needs and take account ownership
- Responsible to manage your allocated customer activities for pre- and post-sales
- Provide on-site support to Proteomics customers, scientific user meetings and events
- Responsible for active contribution to the financial targets and the achievement of the team goals
- Collect and communicate market intelligence and VOC information
- Assist the review of customer training content
- Working closely with business partners from sales, service and the marketing and factory teams
- Degree in Chemistry, Biochemistry or similar
- Profound LC/MS hands-on experience with work in the Proteomics field
- Solid knowledge in Proteomics applications and workflows
- Excellent knowledge of market trends and drivers in Proteomics industry, of major competitors, BioPharma as a bonus
- Strong accountability, solution seeker and customer advocate
- Ability to work on own initiative, to prioritize and to seek support when needed
- Flexible and be able to embrace change
- Excellent verbal and written communication skills
- Good self-organizational skills with a high level of motivation
- Excellent inter-personal skills and stakeholder management skills
- Driving license
- Willingness to travel
- Fluency in German and English, and other European languages would be beneficial
- Employment with an innovative, future-oriented organization with first class equipment and an exciting company culture
- Full time schedule and unlimited working contract
- Market oriented salary and attractive working time regulation
- Outstanding career and development prospects
- Company pension scheme, company accident insurance
- Company car for private use
We are looking forward to receiving your application in English.
Please refer to the Job ID 167141BRwhen applying.
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마감 시간: 08-12-2024
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