Working Student - Product Management (in Product Success) - Stuttgart

仕事内容

About The Role

We are looking for a Working Student to join the Product Success team. In this role, you will help provide support for internal user bugs, feature requests and technical questions. You will play a key role in making sure people have transparent and proactive support.

To succeed in this role, you will have a strong drive to learn the fundamentals of product and technological processes. You will have a solution-oriented mindset to aid you in the investigation and troubleshooting of user issues and feedback.

Locations:Berlin, Munich, Hamburg, Cologne, Frankfurt, Stuttgart

Your Responsibilities

• You will investigate and triage bug reports, ensuring a comprehensive assessment and impact analysis for issues.
• Answer technical questions to ensure that people can understand and use various products within the organisation.
• Assess opportunities for improvements to our products, through user feedback.
• Facilitate communication and sharing of information between cross-functional Product teams to drive efficiency and product growth
• Maintain solid work streams and ensure that the ticketing system is kept up to date.
• Support in delivering technical documentation to ensure internal users are equipped with knowledge and skills to use the products offered by FREE NOW.
  

Your profile:

• Enrolled student (m/f/d) at a German University coursing degree in Product Management, Engineering, or related educational background.
• You are located in Germany
• Interested in a future career in Product.
• You have excellent written and verbal English skills.
• You can learn fast and have the ability to work across multiple functions.
  

Diversity and inclusion:

At FREE NOW, we commit to being an equal opportunity employer. We consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We celebrate diversity and have a clear vision: to be the place where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are following our purpose of making mobility available for everyone.

Move like you

At FREE NOW we have colleagues from over 70 nations! We value open communication and welcome everyone as they are. We are all one team and follow the same goals – that’s why we share our insights and results to get on track together every month.

Your wellness and work-life balance matters to us. We offer trust-based and flexible working hours as well as the option to work from home. In the office, you can enjoy our free drinks and daily fresh fruit. Do you like to be active? Take part in our subsidised gym membership. Bigger plans? Take a sabbatical leave and get out there!

Let’s grow together! We believe in a transparent career growth plan, quarterly development sessions with your team lead as well as regular 1:1s to help you thrive! For your own ideas, you’re welcome to set up initiatives and projects.

Need a lift? We offer Udemy e-learning platform, subsidised language classes, internal peer-to-peer trainings and more to support your learning & development opportunities.

More Benefits? ???? Monthly mobility budget for FREE NOW rides, quarterly team events, relocation assistance for internationals, birthday-off, kudos and many more!

About FREE NOW:

FREE NOW is the Mobility Super App with the largest vehicle choice for consumers across Europe. More than 54 million users in 16 markets and in over 170 cities today are already moving freely from A to B by accessing the largest selection of mobility options available in one app.

Through the unique integration of mobility brands and payment services, they can book their nearest taxi, private hire vehicle, car sharing or micro-mobility option such as eScooters, eMopeds, and eBikes within the app. FREE NOW aggregates numerous mobility brands with the ambition to make urban mobility more efficient and sustainable without adding new vehicles on the street.

The German based company is backed by the BMW Group and Mercedes-Benz Mobility. In total, around 1,850 employees in more than 27 offices work for the services of FREE NOW, which is led by CEO Thomas Zimmermann.