Strategic Account Manager

仕事内容

The German Government is tackling the big challenges on meeting the new world of digital services. Our customers are digitally transforming and the Strategic Account Executive (sAE) role is at the leading edge of this transformation journey with our customers.

A role like this may very well be the pinnacle of your career. Be part of a dynamic, world-class community that will enable you to learn, collaborate, and contribute with the top minds in the industry. You will build and foster strategic relationships with the largest government customers both national as well as state and local and will be at the forefront of their digital transformations. Envision working jointly with these customers to merge their mission priorities with engineering roadmaps to digitally transform the way governments operate. Be the visionary that takes senior government officials on a journey using your experience and knowledge of Public Sector. All of this will require you to orchestrate a large, global, internal team that you will lead through influence without authority, and together, you will challenge things that were never thought possible.

As a Strategic Account Executive at Microsoft, consider yourself the dedicated virtual CEO of an account who leads our top customer into the digital age.

This Job Will Provide You

An opportunity to drive change with your customer to transform how they operate and deliver their public sector missions like never before in a new and transformational way

A forum to co-create the art of the possible

The chance to lead world-class, diverse teams of digital transformation advisors, engineers, architects, and delivery teams who all have a vested interest in the customer

The Strategic Account Executive will be responsible for the following:

Industry Business Leader

• Lead with Industry - Building trusted relationships through engagements focused on driving the priorities for Government agencies and departments and showcasing how Microsoft technologies supports these priorities
  

Transformation Leader

• Increased trust-based relationships managed over digital media result in minimal negative impact due to the remote working environments.
  

Account Orchestration Team Leader

• Bring the best combined team to deliver the customers’ desired outcomes
  

Responsibilities

Relationship

• Long-term, trust-based relationships with the technology executives resulting in customer-requested engagements and CIO/CTO/CDO career growth
  

Industry Technical Architecture

• Deep Public Sector and technology credibility with the customer across a broad range of topics resulting in desired ACR/ACU growth, customer satisfaction indicators, PS community presence
  

Motivate & Inspire

• An aligned and motivated technology v-team across customer, partner and Microsoft towards building the resilient PS technical architecture
  

Core responsibilities

• Develop landing plan including field onboarding, partner disclosure, readiness, and execution
• Ensure subsidiary business owners of transformation pillars (commerce, co-sell, membership) incorporate changes within their respective planning and execution for positive business outcomes
• Determine core transformation stakeholders, define R&R, scope and role criteria and accountabilities
• Create disclosure and onboarding/transition plans to prioritize efforts with stakeholders, partner account teams, support, operations
• Drive attainment of local subsidiary change mgt KPIs/scorecard results
• Participate within the partner transformation community, share learnings, best practice
  

Qualifications

Experiences Required: Education, Key Experiences, Skills and Knowledge:

• Significant years of building strategic business partnerships through selling or consulting with Public Sector customers. Equally considered will be several years of experience driving digital transformation from within the public sector
• Bachelor’s degree or MBA preferred; or equivalent experience
• Studies or extensive experience in the fields of agriculture, environment, weather or climate.
• Experience to lead multi-cultural, diverse and remote teams across different disciplines
• Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions
• Effectively navigate through ambiguity and complexities related to client management
• Embody "we-before-me" mindset
• Solid knowledge of one industry required (i.e. Government)
  

Knowledge, Skills, And Abilities

• Strategy development with multi-phase execution and delivery
• Background in large-scale, multi-year enterprise change management
• Executive communications, engagement and influence
• Knowledgeable of the Microsoft partner ecosystem and programs
  

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.