Lead Customer Success Accounting (M/F/D)

☞ Sport Alliance GmbH

見る: 195

更新日: 07-10-2024

場所: Mecklenburg-Vorpommern Other Saarland Hesse Saxony Rhineland-Palatinate Thuringia Lower Saxony North Rhine-Westphalia Schleswig-Holstein

カテゴリー: コンサルティング/カスタマーサービス

業界: Information Technology Services

レベル: Executive

ジョブタイプ: Full-time

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仕事内容

Do you like to make a change in the FitTech industry with an agile and fast moving team? How about a mentality that values your opinions and ideas? If you feel like driving the development of our Customer Success Accounting team and working with your team to provide the best possible customer success to our clients, then you are exactly right with us. Be a part of the digital transformation of the fitness industry.

As Sport Alliance, we make it easier for people to access sport by digitalizing the fitness industry. As the market leader in Germany, we rely on the state-of-the-art technologies and methods to create a cloud-based platform that can map all relevant business processes from independent gyms to international chains.

Building on this, we have created a unique ecosystem of innovative products and services in the areas of fintech, e-commerce and lead generation.

The Sport Alliance group consists of Magicline, Finion, MySports, bedarf and Pay Due and we’re not done yet. Our offices in Hamburg and Cracow are located in the heart of the city centre. Around 200 colleagues are working on new ideas and solutions to lead the industry into the future.

Tasks
  • Ownership of the Customer Success accounting area to make sure our clients are successful
  • Lead and develop your team, including ongoing training and knowledge retention
  • Build and maintain accounting structures and processes in Customer Success, such as lean and scalable workflows and communication flows, both internally and externally
  • Act as a role model for excellent Customer Success
  • Hands-on: monitor receivables, collect receivables, either in direct contact with clients or via cooperation partners
Requirements
  • At least 5 years of solid experience in Customer Success and Accounting in the software development industry
  • At least 2 years of experience in people leadership, project management and strategy development
  • Experience in a SaaS company and in the use and administration of accounting programs is a big plus
  • The will to ensure the success of our clients through pragmatism, agile mindset, an efficient way of working and very high quality standards
  • Analytical and solution-oriented thinking, client focus, communication skills (in German as well as in English) and enjoyment of working in the accounting field
Benefits
  • An attractive workplace in the heart of Hamburg and flexible solutions for mobile working
  • An own fitness studio that can be used free of charge, including a personal trainer and a health coach for all colleagues
  • Our own CashBack sports programme "MySports", which we use to subsidize your sports activities
  • High level of personal responsibility, quick assumption of responsibility and leads who communicate with you at eye level
  • Supply of drinks, fresh fruit and snacks
  • An attractive BAV subsidy and HVV benefits
  • Flat hierarchies and a motivated and dynamic team
SOUNDS GOOD?

Then become a part of our team and apply now online. If you have any questions, then feel free to get in touch with Sarah Leers (040/429 324 232).

Due to recent events: In order to protect you and us, our job interviews in the first step are currently only conducted by phone or video phone. We are also there for you in these special times and look forward to getting to know you.
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締切: 21-11-2024

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