Customer Delivery Experience Manager (m/f/d)

☞ Orizon GmbH

Visualizza: 200

Giorno di aggiornamento: 07-10-2024

Località: Thuringia Mecklenburg-Vorpommern Hamburg Lower Saxony Rhineland-Palatinate North Rhine-Westphalia Schleswig-Holstein

Categoria: Alta tecnologia Meccanico / Tecnico Elettrico / Elettronico

Industria: Information Technology Services Computer Software Aviation & Aerospace

Posizione: Mid-Senior level

Tipo di lavoro: Full-time

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Contenuto del lavoro

Your Prospective Job

Customer Delivery Experience Manager (m/f/d)

You are acting as a Customer Delivery Experience Manager (m/f/d) for our prestigious client Airbus Operations in Hamburg Finkenwerder.

Your Responsibilities
  • Responsible for the management of all information/organisation being related to arrival, stay and departure of customers during the aircraft deliveries and presentations
  • Full customer support as in main contact person for any customer queries related to the aircraft delivery (Single Aisle & A380)
  • Preparation of customer arrival with worldwide Airbus departments: hotel booking, planning of their stay in Hamburg, organisation of transport and onsite welcome event
  • Communication to customer’s homebase and authorities. Also regarding visa issues etc.
  • Ensure availability of necessary documents
  • Ensure information flow within all involved Airbus departments and interfaces outside Airbus
  • Request of Airbus visitor badges, plus ensure functionality of offices and technical equipment being assigned
  • Administration and control of budget being used for assigned tasks
  • Contact person for external suppliers
  • Face to face care of customers
Your Profile
  • Completed vocationall education as office man / office woman office communication or completed studies in communication science, business administration or international management or comparable
  • Good knowlegde in MS Office
  • Negotiable level of German and English, both spoken and written
  • High flexibility in regards to the working hours (two shifts 7:30/8:00 - 16:00 and 12:00 - 20:00, plus rotating "on call duty" on Saturdays)
Our Offer
  • Attractive and fair salary conditions
  • Extensive employee benefit programme “Orizon PlusPoints”
  • Training measures suiting your tasks and activities
  • Up to 30 days of annual leave
  • Personal support and qualified advice from the Aviation Unit offices, e.g. in Hamburg-Finkenwerder, Stade, Augsburg, Munich or Bremen
Sie haben noch Fragen zu dieser Anzeige?

Hier ist Ihr persönlicher Kontakt: Theres Sobotta

T: +49 40 74365274

E: linkedinbewerbung.Aviation@orizon.de

Postanschrift

Orizon GmbH, Unit Aviation

Hein-Saß-Weg 36

21129

Hamburg

Ihre Bewerbung

Finden Sie sich in der Stellenbeschreibung wieder? Dann freuen wir uns auf Ihre Bewerbung (unter Angabe Ihrer Verfügbarkeit und Gehaltsvorstellung) gerne per E-Mail an linkedinbewerbung.Aviation@orizon.de oder über unser Bewerbungsmodul auf dieser Seite.

Für Fragen steht Theres Sobotta gern unter der Telefonnummer +49 40 74365274 zur Verfügung.

Weitere Stellenangebote finden Sie unter orizon.de

Wir nehmen den Schutz Ihrer personenbezogenen Daten ernst: www.orizon.de/de/datenschutzvereinbarungen

Your Partner

Orizon GmbH is your capable partner when it comes to standing out from the crowd on the labour market. With our individual advice you will find the job that suits you best. Being among the top ten German HR service providers, our company’s range of services includes the personnel secondment and placement of both skilled workers and executives of all professional fields.

Orizon’s “Aviation” unit is the specialist for personnel secondment in the aerospace sector and – thanks to its excellent industry experience – offers you interesting perspectives in this field. You have an appropriate qualification and are interested in working in the aerospace sector? Or you already have gained experience in aerospace? Then, we are exactly the right partner for you.
  • Responsible for the management of all information/organisation being related to arrival, stay and departure of customers during the aircraft deliveries and presentations
  • Full customer support as in main contact person for any customer queries related to the aircraft delivery (Single Aisle & A380)
  • Preparation of customer arrival with worldwide Airbus departments: hotel booking, planning of their stay in Hamburg, organisation of transport and onsite welcome event
  • Communication to customer’s homebase and authorities. Also regarding visa issues etc.
  • Ensure availability of necessary documents
  • Ensure information flow within all involved Airbus departments and interfaces outside Airbus
  • Request of Airbus visitor badges, plus ensure functionality of offices and technical equipment being assigned
  • Administration and control of budget being used for assigned tasks
  • Contact person for external suppliers
  • Face to face care of customers
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Scadenza: 21-11-2024

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