Industrial Client Engagement Manager

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry.

About the role

We’re seeking a highly motivated Client Engagement Manager to drive our strategic ambitions and create stronger value propositions for our key customers in the Energy Intense Industry. Many of our customers like Heidelberg Cement, Thyssenkrupp, Salzgitter AG, Bayer AG, Voest Alpine AG have started substantial decarbonization efforts while maintaining and growing their performance. It will be your role to provide them our support and global expertise to turn these projects into a long term and lasting success.

If fuel switch, energy efficiency, carbon capture, utilization and storage, scope 3 emissions or hydrogen value chains are more than just buzzword, you are on the right spot.

In your role you will:

• Be responsible for a portfolio of clients from such industries as steel and metallurgy, construction materials, glass, paper, chemical, and pharmaceutical, being amidst of their energy transition and decarbonization endeavors. The regional focus will be on the German, Austrian and Swiss market.
• Report to the Market Area Manager DACH and join a powerful team of experts focused on providing tangible support across all relevant market segments – Gas and Power Transmission and Distribution System Operators, Communal Utilities, Renewables, Oil and Gas Companies and Energy Intense Industry
• Empower Customers: You’ll be their voice within our organization to define customer needs and develop value proposition for the clients.
• Drive Sales: You’ll play a pivotal role in growing our sales pipeline, increasing order intake, and influencing project pricing and resourcing. You will also provide input on proposals and contracts and participate in the development of sales strategies.
• Optimize Customer Experience: You’ll work to ensure our customers have a seamless and satisfying experience with us by gathering feedback from clients and using to improve our services. You will address any issues that may impact client satisfaction.
• Build Networks: You’ll expand your network both internally and externally, helping us stay ahead of the market trends and opportunities. As you will be representing us on relevant internal and external events and trade shows.
• Foster Innovation: You’ll act as a project sponsor for key projects, ensuring high-quality and consistent delivery by monitoring project progress and addressing any deviations from the plan. You will collaborate with internal teams to deliver our services on time and within budget.

What we offer

In DNV we all share the common purpose to safeguard the environment, life, and property. We offer opportunities and the freedom to address them to support our purpose daily. You can make a difference.

• Experience an attractive compensation package, including yearly profit share (company-based performance bonus) and employer-supported pension.
• On top of this we provide 30 vacation days per year, public transport subsidies, sport club memberships, canteen subsidies, corporate benefit access, job bikes, just to mention a few.
• Extensive potential for cross-functional knowledge transfer under the guidance of our experienced team members like joint project teams, knowledge booster programs, and a vast selection of training courses and webinars.
• Diverse possibilities for personal growth and career progression through additional education, international assignments, and temporary special tasks. You can choose international development paths including clearly defined sales and business development career path.
• Enjoy flexible working hours that align with your lifestyle. You can tailor your working hours within the set time frame of 6:00-20:00 with a regular working time of 8 hours per day as per German law.
• Work from wherever suits you best – at the office, from the comfort of your home, or at our clients’ facilities. We work in a hybrid model: 60/40 - office/home office - 3 days office, 2 days HO.

The unique chance to influence and contribute to the energy transition actively and personally.
DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture, and we invite you to be part of this diversity.

About you

• Bachelor’s degree in electrical engineering or similar preferred.
• +5 years of demonstrated history of track record in Energy Intensive Industry or similar sales roles.
• Strong problem-solving skills with a focus on opportunity identification.
• Deep market knowledge and foresight.
• Expertise in German and European energy markets.
• Understanding of large industrial customer needs.
• Proficiency in industrial energy systems, industrial processes and decarbonization paths.
• Proven business development skills and relationship-building.
• German and English language skills at least on C1 level.