(Junior) Customer Success Hero | #Startup

☞ Echometer

Vue: 205

Jour de mise à jour: 24-10-2024

Localisation: Münster North Rhine-Westphalia

Catégorie: Conseil / Service client

Industrie: Information Technology Services

Niveau: Associate

Type d’emploi: Full-time

Loading ...

le contenu du travail

As a young, Münster-based Remote startup and spin-off of the Psychological Department of the University of Münster, we develop a digital coach that supports agile team development in companies like Miele, Toyota and Westlotto. We are financed by a fresh seed round from awesome investors – see Gründerszene.

In so-called retrospectives – frequent team workshops – our software stimulates self-reflection in the team through targeted feedback and psychological nudges. This enables an agile, continuous improvement process.

What Trello is for Kanban boards, Echometer is for Team Retrospectives ????

We are currently a team of about 10 people, and are from time to time supported by interns.

Aufgaben
  • Help our customers succeed in developing their teams!
  • Building trustful relationships with our customers
  • Closely collaborate with external roles such as Sales, Marketing and Product Development
  • Ensuring a smooth onboarding of new customers such as Miele, T-Systems Schweiz or Shopware
  • Promoting the development and expansion of customer accounts
  • Execution of consulting projects with customers
  • Translating customer feedback into product requirements
Qualifikation
  • 1-3 years of experience in a SaaS company within a customer-facing role
  • Very good German and good English language skills
  • High level of interest and preferably some basic understanding of agile frameworks
  • Curious person with self-starter mentality
  • Passion for psychology, change, transformation, company culture #NewWork
  • Know-how in consultative selling, project management and project methodologies :)
Benefits
  • A great mission: Building a software that develops teams and enables agile ways of working in companies – how great is that?
  • Remote-first: All our work happens online, so you’re free to work wherever you prefer! Casual online meetups and regular team events will make you feel part of the team in no time, and our offices in Münster are always open to you as well if you prefer to work on location.
  • No bullshit: Fair, transparent salaries with equal pay & stock option program for proven outstanding/ excellent contributors after first year
  • New Work: Flat hierarchies & modern ways of working (Holacracy) allow you to actively shape your work environment
  • Ability to grow with us: “With good performance comes great responsibility” ????
  • Lots of fun: Team events and a welcoming startup culture
Find out more about Echometer on our job page :)
Loading ...
Loading ...

Date limite: 08-12-2024

Cliquez pour postuler pour un candidat gratuit

Postuler

Signaler des emplois
Loading ...

MÊMES EMPLOIS

Loading ...
Loading ...