Implementation Specialist (m/f/d), Journals Editorial Office.

☞ Springer Nature Group

Vue: 172

Jour de mise à jour: 22-10-2024

Localisation: Heidelberg Baden-Württemberg

Catégorie: R & D Arts / Design Architecture / Design dintérieur

Industrie: Book Periodical Publishing

Type d’emploi: Full-time

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le contenu du travail

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow.

Location: Heidelberg

Full time Position

We are looking for an

Implementation Specialist (m/f/d)

You will join an international team working at the vibrant pulse of Springer Nature’s journal peer-review systemsprocessing millions of articles. We set-up, maintain, adapt and improve scientific peer-review workflows. We deliver to both, the scientific community and colleagues within the company. We take our work seriously but not ourselves, placing more importance on collaboration and relationship building than on solo heroics. Our mission is to perform together to adapt to the constantly changing needs from our users as well as market-driven developments.

Job Duties
  • Introduction of Peer-Review-Systems to Scientific Journals, including Open Access
  • Gathering system requirements from publishers and editors
  • Set up and maintain sites for peer review system, pre-implementation, implementation, post-implementation tasks, optimization of workflows
  • Develop and conduct presentations and training sessions, via online, telephone, in person for internal and external Editors
  • Quality Assurance and 2nd level support for individual journals: escalation, supervision, consultation tasks, presentation tasks
  • Streamline and supervise vendors’ activities/policies
  • Create reports and statistical analyses
  • Maintain close contact with all parties involved (Editors in Chief, Associate Editors, Reviewers and Authors worldwide) in the peer review process to prevent delay in turnaround times
  • Maintain internal records and documentation (JFlow, Confluence)
  • Introduction and integration of new tools and editorial services
  • Interface with software vendor (Aries), improve software functionality through wish list items, Request Analysis, Test beta versions, bug reporting
Job Requirements
  • Experienced Project Manager and work experience in international projects
  • Occupational career in scientific publishing is an advantage
  • Excellent intercultural skills required for working in a global department
  • Knowledge of the scientific Peer-Review-Process
  • Excellent knowledge (business fluent) of the English and German language, further languages beneficial
  • Good knowledge in the area of metadata, XML, database development, script creation and query languages (SQL) beneficial
  • Planning and control - organizational and problem solving skills, ability to prioritize daily tasks
  • Ability to work in a global team
  • Highly customer-oriented and pro active
What We Offer
  • Fair play - fair 37-hour-week and 30 days holidays
  • Privileges - job ticket for public transportation, book discount (not limited to Springer Nature titles) between 15 and 44%
  • Daily thrills - exciting job in a successful, international company
Terms

Permanent contract

Working hours: full-time

Company and location: Springer-Verlag GmbH, Heidelberg

Please apply using our online application system (SuccessFactors) stating your salary expectationsand your first possible date of joining.Your contact person for this position is Ms Birgit Kolb, Director HR Heidelberg.

At Springer Nature we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles.
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Date limite: 06-12-2024

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