Senior Account Manager B2B (m/f/d)

As aSenior Account Manager B2Byou will be leading our Account Managers in the business-to-business team. You will develop and manage relationships with attractive business customers and co-operate internally with design, logistics, portfolio and tech related departments to fulfil customer projects. You will be directly involved in growing our B2B department and creating the conditions for excellent service and the path towards the #1 inspirational B2B Service in Europe. This position is located in Munich, Germany, and is unlimited.

WHAT YOU’LL DO

• 
  drive the growth of the B2B area, working with leaders across the company to bring large B2B projects to life and support setting up the required processes
• develop and maintain a deep understanding of our B2B customers and their needs
• take part in discussions with Senior Leadership at Westwing and prepare key communication material
• leading the Account Management Team, monitor customer satisfaction metrics and work to improve customer satisfaction levels
• planning and guiding a B2B Sales & Marketing Strategy, preparing reports for the Group’s CEO and Executive Team

YOU COME WITH

• 5+ years of professional experience with proven track record in Key Account Management or distribution in comparable industries (Furniture, Home & Living, Lifestyle)
• leadership experience and a track record in enabling direct reports to achieve results
• ability to structure and manage complex cross-company projects and processes with multiple stakeholders at both senior and junior levels
• passion about making an impact
• very strong problem-solving skills, with demonstrated intellectual rigor, yet a “hands-on” attitude with a focus on fast and flawless execution
• excellent communication skills, including strong verbal and writing capabilities
• fluency in German and English (more languages are an advantage)

WHAT YOU CAN EXPECT

• working in an international, diverse team of experts in a dynamic and fast-paced e-commerce environment
• countless opportunities to grow your career and shape your professional future
• centrally located and dog-friendly offices with free beverages, cafeteria with different lunch options, diverse sports and health offerings and regular team and afterwork events
• flexible working mode: hybrid working and up to four weeks per year of temporary work-from-anywhere, read more
• up to 40% employee discount, volunteering day off, company pension scheme, discounted mobility options (e.g. public transport, JobRad, Swapfiets) and company daycare “Westwing Wichtel”

What are you waiting for? Apply via our online form. We are looking forward to your application including your CV and possible starting date. If you have any questions regarding the job, please contact Kira Bukin.Please note that we don’t accept Email-Applications!

Diversity is deeply rooted in the Westwing culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity.

ABOUT WESTWING

Being part of Westwing means working in an inspiring and diverse environment that enables you to grow. Our more than 1,900 international team members connect creativity and style with state-of-the-art technology and strong business fundamentals. Westwing is the European leader in inspiration-based Home and Living eCommerce with EUR 522m of revenue in 2021 across 11 countries. Our mission is: To inspire and make every home a beautiful home. Through our ’shoppable magazine’, we inspire our loyal Home Enthusiast customers with a curated product selection and combine it with gorgeous content. The company was founded in 2011 and is headquartered in Munich.