IT Specialist as IT Service Desk Support in Cologne (gn)

☞ PS Direkt GmbH & Co. KG

Ver: 138

Día de actualización: 24-10-2024

Ubicación: Cologne North Rhine-Westphalia

Categoría: IT - Software

Industria: Staffing Recruiting

Posición: Mid-Senior level

Tipo de empleo: Full-time

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Contenido de trabajo

IT Specialist as IT Service Desk Support in Cologne (gn).Like to go to the office in the morningFor a municipal company in Cologne, we are looking for a full-time IT service desk support. Form of contract: temporary employment with a very good option to take over. The job suits you if you have experience as an IT specialist, IT administrator, or in IT service desk.Your tasks
  • Active participation and support in the telephone IT service and user helpdesk.
  • Error analysis and troubleshooting of IT requests and IT problems.
  • Detailed documentation in the ticket system
  • Management of user accounts and groups via MS Active Directory and Exchange.
  • Structure, installation and configuration terminals
  • Coordination of external service providers for projects
  • Continuous optimization and improvement of service quality
Your profile
  • Successfully completed vocational training in the IT field or a comparable qualification.
  • First professional experience in a comparable position
  • Good IT infrastructure knowledge
  • Confident handling of MS Active Directory and MS Office 365 as well as Citrix and XenApp is desirable
  • Class B driver’s license
  • Independent and reliable way of working
  • Always friendly and communicative appearance
This is what you will be offered
  • Reliable employer who is happy to promote your professional development.
  • Varied tasks in a future-oriented and social enterprise
  • Remuneration according to collective agreement, including 39 hrs / week as well as a company pension plan and group offers PS Direkt GmbH & Co. KG - Salierring 44 - 50677 Cologne bewerbung@ps-direkt.com Tel. 0221-846909-0 or write to us gladly on Xing!Please understand that documents sent by post will not be returned. Your documents and your applicant data with personal reference will be processed in accordance with the European Data Protection Regulation (DSGVO) and the Federal Data Protection Act (BDSG-neu). Cologne connects people - just like us! PS Direkt successfully brings together companies and applicants in and around Cologne.
Supplementary InformationApplicant Requirements:Advanced knowledge: IT law, IT service management according to ITIL, security systems (IT), data security, network administration, management, organization, system support, system administration, system management, client management, data protection.Expert Knowledge: First level support
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Plazo: 08-12-2024

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