Technical Support Specialist
Aussicht: 181
Update Tag: 22-10-2024
Ort: Schkeuditz Saxony
Kategorie: Informationstechnologie
Industrie: Produktion
Jobinhalt
As a Technical Support Specialist, based in Leipzig(airport), you will be considered as the firm’s front liner to provide assistance and maintenance to all computer systems and hardware. Your work will include installing, configuring, and updating hardware and software, as well as fixing any issues related to the equipment that may come up on a daily basis. Join our growing organization today!
About the Role
How you will contribute
- Responsible for the implementation and execution of the IT structure in the area of WAN, Lan, Server and backup/emergency plan.
- Provide first and second level diagnostic support the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation.
- Creation and updating of work instructions in the IT environment.
- Monitoring incident reports through the service desk, clarifying and resolving the issue or escalating as needed.
- Troubleshooting system issues, with remote support from system vendors.
- Preventive maintenance and repair of mechanical and electrical equipment.
- General mechanical and electrical maintenanc
Your Key Qualifications
- A bachelor’s in computer science or a combination of equivalent professional training and certifications, combined with a minimum of two years related work experience in a position(s) with increasing responsibility and supervisory duties may be accepted.
- Solid attention to detail and the ability to create and document process and procedures.
- In-depth IT knowledge of hardware, software and system applications
- Understanding of conveyor systems and basic PLC systems
- Good verbal and written communication skills with internal IT colleagues; business leaders and external audit community.
- You enjoy working in a diverse and exciting work environment for a global client during night hours.
- The ability to work within a very demanding environment and handling stress in a positive manner and maintain a high degree of confidentiality.
- Excellent organizational and problem-solving skills.
- Ability to handle multiple tasks.
- Strong written and verbal skills in German and English.
- A strong understanding and working knowledge of desktop hardware, operating systems and software.
- A good understanding of network systems and protocols as well as server hardware and operating systems.
At syncreon we are fully committed to the health and safety of our employees. We have full prevention and mitigation processes in place, including cleaning and sanitization practices, as well as screenings, masks and social distancing. syncreon complies with national, state and local orders.
Compensation
syncreon offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About syncreon
syncreon delivers tailored, progressive and scalable solutions to premier global automotive and technology brands, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon. We supply 3PL and 4PL solutions that adapt as quickly as industry and the marketplace evolve. For over 60 years syncreon has provided unique and innovative expertise in providing highly integrated, warehousing management, inbound to manufacturing, reverse and repair, export packing, aftermarket services, fulfilment services and transport. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities. For more information, visit www.syncreon.com.
If you are interested in this exciting position in a successful, growing and internationally operating company, please apply online only and include a resume and relevant references with your application.
Frist: 06-12-2024
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