Guest Correspondence Representative (m/f/d)

☞ Work_in_Berlin Recruitment Agency

Aussicht: 148

Update Tag: 24-10-2024

Ort: Berlin

Kategorie: Beratung / Kundenservice

Industrie:

Jobtyp: Vollzeit, Festanstellung

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Jobinhalt

Our client, an international cruise line, is a popular brand and operates more than 25 ships designed to foster exceptionally fun and memorable vacation experiences at an outstanding value. Our client operates seasonal cruises in Europe, North America and in the Caribbean as well as in Central America and Asia. The brand caters to a wide consumer demographic, appealing to families, couples, singles and seniors alike. One common denominator among their guests is the desire for a truly fun, memorable and enjoyable vacation experience.

We are hiring Guest Correspondence Representatives (m/f/d); in this role you are responsible for developing and disseminating communication to guests for post-cruise issues. The main responsibility is to address concerns and find resolution within the department guidelines provided. The ideal candidate will respond in a timely manner via email and/or outbound phone calls. Must have excellent writing skills, effective communication ability using empathy and sensitivity to the concern(s) being addressed. Must be fluent in German and Hungarian, Croatian, Serbian, Bosnian, Albanian or Greek. EU citizenship or upfront work visa required (no sponsorship possible).

The easiest and fastest way to submit your CV is to fill our application form through our official website: https://www.work-in-berlin.eu/apply

  • > > OUR SERVICE OF COURSE IS FREE OF CHARGE FOR APPLICANTS!*

If you experience some issue on our website, you could still submit your application through Indeed or per mail.

We´re looking forward to hearing from you!

Work in Berlin Recruitment Agency
Alt-Moabit 96b
10559 Berlin

Visit us at: work-in-berlin.eu

If you need any assistance please don’t hesitate to call Robert or Arnaud on +49 (0) 30 789 59 07 11

Skills that work well with our company are: customer service and customer support, sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience

Job Types: Full-time, Part-time, Permanent

Job Types: Full-time, Permanent

Work Remotely:

  • Temporarily due to COVID-19
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Frist: 08-12-2024

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