Customer Service Rep Coffee Industry (m/f/d)

☞ Work_in_Berlin Recruitment Agency

Aussicht: 163

Update Tag: 24-10-2024

Ort: Berlin

Kategorie: Beratung / Kundenservice Finanzen / Bank / Aktien IT - Hardware / Netzwerk Der Umsatz Arbeit Teilzeit

Industrie:

Jobtyp: Vollzeit, Teilzeit, Festanstellung

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Jobinhalt

Our client is one of the players in the market for coffee machines, coffee pads and is famous for his roasted coffee beans. The strong growth of this market creates new opportunities for motivated, service-oriented customer support staff (m/f/d). Our customer is represented in many city centers with own shops and sells products also via the internet. Customer loyalty is at the top of the company philosophy. This happens through membership programs and personal customer contact.

As a customer service / customer support agent you will:

- Support new customers: Opening a customer account, greeting customers on the phone, explaining club membership concept and receive first orders
- Have regular contact with customers to capture customer satisfaction
- Receive calls concerning problems with coffee machines and support problem solving
- Provide status information for the progress of larger repairs
- Track incoming payments

About you:

- hands-on mentality and highly motivated self starter
- strong customer orientation (open to customer concerns, ability to listen, understanding customer needs)
- PC literate
- fluent in Italian
- can work shifts
- high sense of personal accountability

The easiest and fastest way to submit your CV is to fill our application form through our official website: https://www.work-in-berlin.eu/apply

  • > > OUR SERVICE OF COURSE IS FREE OF CHARGE FOR APPLICANTS!*

If you experience some issue on our website, you could still submit your application through Indeed or per mail.

We´re looking forward to hearing from you!

Work in Berlin Recruitment Agency
Alt-Moabit 96b
10559 Berlin

Visit us at: work-in-berlin.eu

If you need any assistance please don’t hesitate to call Robert or Arnaud on +49 (0) 30 789 59 07 11

Skills that work well with our company are: customer service and customer support, sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience

Job Types: Full-time, Part-time, Permanent

Job Types: Full-time, Part-time, Permanent

Work Remotely:

  • Temporarily due to COVID-19
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Frist: 08-12-2024

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