Digital Banking Manager - GTM

Jobinhalt

JR0115461

Digital Banking Manager – Munich, Germany

Are you ready to drive our Digital our strategic direction, portfolio customer and revenue growth through deploying marketing investment and generate digital banking actions? Are you experienced in working cross functionally developing growth plans, products, new customer acquisition, pricing and customer activation, whilst improving customer? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as Digital Banking Manager.

Western Union Powers Your Pursuit

We seek a successful, entrepreneurial candidate for this role who has as a high-impact track record in digital banking in Germany with a focus on growth, marketing, product and partnerships and will be driving growth in the German market for Western Union’s digital banking products issued through our own Western Union Bank.

The Digital Banking Manager possesses an entrepreneurial, analytical, and customer-focused mindset and is passionate about working cross-functionally on marketing strategy and execution, development of partnerships, customer experience optimization and strategy/analytics.

You’ll join a globally recognized financial services brand that offers the best of both worlds: the agility, customer-centricity and data-based approach of a fintech start-up combined with the 170 year history, global presence and stability of Western Union, currently serving more than 150 million customers across 200 countries.

Responsibilities

• Oversees the digital strategy and roadmap.
• CX: understand customer needs, work with product team to optimize product.
• Strategy: understand market, competitors, positioning. Develop growth strategy.
• Analytics: develop reports, understand KPIs/funnels/customer behavior, leverage to drive strategy
  

Experience Required

• Significant experience in digital bank across Germany, with a successful track record of delivering growth.
• A proven innovator you would have successfully built, planned and implemented an overall digital acquisition strategy. Design our Digital sales funnel optimization strategy spanning all Digital channels.
• Significant experience in growing new customers, pricing, product development, customer activation and customer loyalty.
• Demonstrable experience in driving growth of key segments impacting acquisition of new customers and overall revenue growth.
• Is passionate about leading the implementation of strategic initiatives designed to improve the digital customer experience and conversion.
• Demonstrable experience in business change & transformation within Digital Marketing
• Comfortable leading, owning & building internal & external partnerships.
• A university degree in Business Administration, Marketing, Technology, or a related field is preferred. MBA preferred.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams including Marketing, Product, Risk, Pricing, Operations
• Strong analytical skills with the ability to measure and monitor key metrics, identify trends, and areas for improvement.
• Entrepreneurial self-starter
  

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Germany Specific Benefits Include

• 30 days holidays
• Birthday Leave
• Eldercare Leave
• Wellness Benefits
  

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.