Head of France (m/f/d) based in Paris

Company Profile

Our client is a market-leading, European service company with innovative concepts. Design, lifestyle, music, wellness and sport are an important part of the lives of more than six million members. Fresh ideas, customer-friendly concepts and excellent service form the basis of success.

This role requires a high degree of customer orientation and a sense of responsibility. You will work closely with your European colleagues, while at the same time bringing your own ideas and creative power to the company.

Your Responsibilities

• Complete P&L responsibility for the business in France and permanent controlling of the key figures
• Creation and implementation of convincing concepts for membership growth
• Development of a first-class service concept (customer touchpoints) and implementation
• Management and further development of the team (approx. 100 employees currently)
• Optimization and implementation of the operational and administrative processes in the French branches in cooperation with the Marketing, Sales, Finance and Expansion departments
• Reporting of the most important key figures to the head office
• Observation of the competition and new trends as well as development of new business ideas for the optimal customer experience

Your Skillset & Qualifications

• An economics degree, a relevant degree in hotel management or comparable training and a good understanding of numbers as well
• At least five years of professional experience in managing a branch business with P & L responsibility
• Ability to initiate membership growth, effectively retain existing members, further strengthen the (existing) very good image
• Experience in the development and implementation of demanding service concepts
• Profound Marketing and Sales know-how
• Experience in leading larger teams
• Self-confident, pragmatic personality, entrepreneurial thinking
• A high degree of initiative, pronounced customer awareness, very good communication skills
• Fluency in French and English is a requirement, knowledge of German is an advantage

Benefits

• A positive corporate culture with creative freedom and flat hierarchies
• A dynamic environment and plenty of room for creativity
• A varied challenge, good training opportunities and personal development in a market-leading company in its sector

Take the initiative

Contact Details

Barbara Schmiegel
HR Consultant
030 32 77 59 49
schmiegel@az-personalkonzepte.de