工作类型: Vollzeit

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工作内容

Description

Mission Statement:

Responsible to coordinate the area of responsibility.

Following the Service Optimisation guidance he/she manage the team, coach team members and drive the team to achieve the targets.

He/she will participate in the solutioning and design we required

Responsible for coordinating 3rd Level expertise for Incident/ Problem management, Application Change Management, Enhancements referring to the specific SAP stream. This role is exclusively focused to provide application support to the country businesses who are onboarded onto the SAP S/4 Hana landscape.

Responsibility

  • Coordinate the team for ERP solution architects for the stream
  • Oversee the assignment of tickets (incidents and change request) to architects within their stream.
  • Attend meetings to stay up-to-date with the latest content and touchpoints from program
  • Manage cross-stream dependencies.
  • Align with program clusters.
  • Act as the single point of contact (SPOC) in Run for his stream
  • Investigate shortfalls, issues and complaints in current Run processes.
  • Remain up-to-date with developments in management and process optimisation
  • Monitor supplier performance and organizational processes.
  • Monitor team performance.
  • Responsible for solutioning, design, testing and support activities for related SAP modules on SAP S/4 Hana

Skills Required

  • Sharp eye for identifying weak points in processes.
  • Strategic and analytical mindset
  • Dynamic thinking and problem-solving abilities
  • Working knowledge or previous experience with SAP
  • Thorough understanding of the latest process enhancement strategies

Education

  • Bachelor’s Degree in any related discipline

Experience Level

  • Minimum of 10+ years of overall hands-on experience in implementation / configuration of SAP
  • Ability to understand interfaces with external applications.
  • Experience of SAP S4/HANA
  • Experience in managing/coordinating teams
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最后期限: 21-11-2024

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