Commercial Sales Support

☞ Bio-Techne

看过: 156

更新日: 07-10-2024

位置: Wiesbaden Hesse

类别: 其他

行业: Biotechnology Research

水平: Entry level

工作类型: Full-time

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工作内容

Job Details

Job Location

Wiesbaden- Germany - Wiesbaden, Germany

Position Type

Full Time

Description

Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands (R&D Systems, Protein Simple, ACD, Novus, Tocris) creates a unique portfolio of products and services.

Science is our passion; it drives us to collaborate, develop, and manufacture award-winning tools that help researchers achieve reproducible and consistent results. Whether you are at the cutting edge of academic research, translating basic discoveries to therapeutic leads, or at a facility that requires the highest level of diagnostic testing, our innovative products and services provide the solutions you need to achieve success.

Position Summary

This position will hold responsibility for nurturing and supporting existing business throughout The DACH / Central Europe Region for the Bio-Techne Portfolio, managed from the DACH Headquarters in Wiesbaden. In this position you will be expected to maintain an extremely high level of customer and market knowledge.

Key Responsibilities
  • Ensure existing customer base throughout the Region is supported by understanding their current research and how the Bio-Techne portfolio sits within this.
  • Use a selection of channels to support and develop new/existing business opportunities, including live in bound enquiries via the website, outbound cold calls, in bound/out bound emails and social media.
  • Keep all channels of communication open with internal and external sales teams in the Region, lead generation and marketing to ensure a cohesive team for maximum customer support.
  • Work closely with Marketing, Technical and Account Managers to execute bespoke projects to drive revenue.
  • Identifying business growth opportunities in collaboration with Account Management team
  • Identification and management of Local tenders in the region
  • Ensure new customers are onboarded to the ACD technology and ProteinSimple Technology in an effective and efficient manner, providing continued support through new set ups and long-term instrument management.
  • Work closely with Account Management team to ensure customer needs are met in terms of product information, quoting and technical support.
  • Act in a commercially aware way to unlock new business opportunities through existing customers as well as live interactive web chats.
  • Maintain awareness and knowledge of marketplace and competitors. Report findings and potential pipeline both monthly and quarterly to the Territory Manager.
  • Represent the company at domestic and international conferences.
Qualifications

Job Qualifications

Education And Experience
  • BSc in a biological based subject
  • An understanding of the Life Science Market
  • Fluent in German & English.
  • Preferably demonstrable experience of working within a customer care/sales environment with a strong commercial focus.
  • Experience of using own initiative and working in a target driven environment.
  • Ability to track return on investment (ROI) and key performance indicators (KPI’s)
  • Possess excellent IT skills; including experience of working with databases, Office Outlook, using Excel and Word are essential.
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最后期限: 21-11-2024

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