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水平: Mid-Senior level
工作类型: Full-time
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工作内容
LG Electronics, based in Eschborn, is looking for a
Training Academy Manager (m/f) for our B2B EU Information Display Department.
Tasks and Responsibilities
In this role, you will motivate, engage and skill partners and in-house members on LG Information Display products and sales skills via both digitally enhanced virtual and in-person trainings. (LG information display : LED signage, Digital Signage, Hospitality TV, and Software Solutions)
- Define and develop the learning program strategies and processes to develop the expertise
- Lead to analyze business needs, prioritize program road maps, then design and develop the programs and associated curriculum and training materials to meet those needs
- Lead to measure, evaluate and report on the effectiveness and business impact of your learning programs
- Work with subsidiary trainers leveraging best practices and processes to develop your business and deliver results
- Identify the tools and learning technology choices that will provide ways to cost effectively scale your programs and improve learning effectiveness and speed to proficiency
- Evangelize LG B2B Training & Certification at company and industry events
Required Qualification
- 5+ years experience to design and develop highly technical training programs and curriculum materials for international technical support organizations
- 5+ years of experience managing curriculum development programs
- Experience working with industry standard Learning Management Systems (LMS) and reporting and measuring training results and learning effectiveness
- 5+ years of program and project management experience including managing multiple concurrent projects and managing process improvement efforts
- Experience managing the design and development of assessments and certification or accreditation programs ideal
- Experience managing the review processes for training content and materials
- Experience designing and developing training for AV/IT/technical teams and technical support or related positions
- Extensive experience with LMS and familiarity with online learning technology and virtual delivery technology ideal
- Experience analyzing and presenting detailed metrics using tools like Excel, Virtual Event, LMS
- Experience editing and creating educational video
- Have good facilitation & presentations skills and deliver training in an engaging fashion
- Native in English, Fluent in one of the language in Europe is plus
- Knowledge of Programming on HTML, Javascript, Audio/Video, LED, CMS Solution, IT
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最后期限: 06-12-2024
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