Triage Engineer, Platform

Company: Argo AI GmbH

Who we are:

Argo AI is in the business of building self-driving technology you can trust. With experienced leaders in the field and collaborative partnerships with some of the world’s largest automakers, we’re building self-driving technology that is engineered to scale globally and transform mobility for millions.

Talented individuals join our team because they share our purpose to make it safe, easy, and enjoyable for everyone to get around cities. We aspire to impact key industries that move people and goods, from ride hailing to deliveries.

Meet the team:

Autonomy Production is responsible for the development and management of Argo’s simulation dataset as well as triaging and reporting on changes in the autonomous vehicles software. The team provides developers with trends and reports that greatly influence the development of the self-driving system. Triage Engineering is expanding it’s team of experts that perform root cause analysis on complicated platform and offboard software issues. As a Triage Engineer you will dive deep into the autonomy system and provide detailed feedback on how our supporting software and hardware teams can improve our self driving system.

What you’ll do:

• Diagnosing issues being reporting from our Operation and diving into complex Software and Hardware problems on rapidly evolving systems
• Tracking the occurrences and frequency of these problems to understand the scope and impact
• Analyze large data sets over time for trend analysis, failure rate determination and impact predictions
• Provide guidance and coaching to junior level Associate team on root cause analysis and Engineering best practices
• Determine Root Cause and proper scalable repairs or solutions with a safety first mindset and a data driven approach
• Generate clear, concise data driven reports and/or standard operating procedures given highly complex content
• Driving design improvements to Engineering Teams for future system improvements

What you’ll need to succeed:

• Degree in Computer Engineering, Computer Science, Electrical Engineering, Robotics or a related field
• Experience supporting rapidly evolving Software Tools on both a Development and Production scale
• Excellent problem solving and troubleshooting skills, including a systematic approach to determining root cause, implementing solutions, and documenting results
• Provide expertise in the design and development of software for cross-functional teams
• Strong desire to learn new skills related to technology and software
• Excellent communication skills with the ability to span a large and varied workforce.
• Proven self-starter mindset and the ability to work independently or with minimal supervision
• Experience with Ubuntu Linux operating system

Nice to haves:

• Basic coding skills in C++ or Python.
• Experience working with various complex hardware systems, including; Computers and networking devices, LiDAR, radar, camera, and power distribution systems

What we offer you:

• Competitive compensation packages
• 30 vacation days
• Subsidized daily lunches, beverages, and snacks
• Professional development reimbursement
• Global Employee assistance program (Offerings include: work-life balance support, mindfulness programs, life coaching, new parent coaching, and more!)
• Local and global discount programs
• Company and team bonding outlets: employee resource groups, quarterly team activity stipend, and wellness initiatives

Our Background:

Argo AI was founded in late 2016 by industry experts with extensive experience building robotic systems for commercial applications. Our once-small team has since grown into an over 1,000-person strong company with strategic partnerships with two of the world’s leading automakers: Ford and Volkswagen. Our self-driving system is the first with commercial deployment plans for Europe and the U.S., and thanks to an ability to tap into both automakers’ global reach, our technology platform has the largest geographic deployment potential of any self-driving technology to date.

At Argo AI, we believe that embracing differences delivers superior results. We are an equal opportunity employer that is committed to an inclusive environment for all employees.