Transfusion Service Engineer (m/w/d)

☞ Tempo-Team Personaldienstleistungen GmbH

View: 182

Update day: 19-10-2024

Location: Wiesbaden Hesse

Category: Sales

Industry: Personalwesen

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Job content

On behalf of our client, a renowned pharmaceutical company Abbott we are looking for a Transfusion Service Engineer (m/f/d) to start immediately. This is a full-time fixed-term contract.
Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement, Area Europe sales, margin and EP goals and agreed win rate and retention rate.

Das erwartet Sie:

You can expect:
  • Good working conditions in a renowned pharmaceutical company
  • Travel share of 75%
  • A car will be provided if required
  • Progressive salary increase (every two months)

Ihre Aufgaben:

Main responsibilities:
  • Break and Fix for ALINITY, PRISM and ARCHITECT products
  • Drive value expansion by managing and closing service sales opportunities
  • Be part of selling team to manage contract renewals
  • Assist enterprise sales specialists with regular customer business reviews on c-suite level
  • Conduct service support and reliability review on site level
  • Inventory Management - ensure that inventories match with donations
  • Order Management - track order / standing order schedules
  • Provide Pro-Care implementation (inc. Preventive Maintenance) and expertise
  • Be part of a virtual expert network for Europe
  • Pro-active monitorin of transfusion instruments in case this is implemented for assigned customers
  • Provide application expertise / support

Das bringen Sie mit:

Your profile:
  • Bachelors degree or equivalent experience required. Bachelors/Engineering degree in medical / electrical / mechanical / medical technology is preferred
  • Ability to become the technical expert for Abbott transfusion products
  • Excellent communication skills
  • Ability to identify and drive resolution of issues
  • Long-term, strategic focus on account
  • Strong experience in use of analytical tools and software
  • Fluent in German and English

Benötigte Unterlagen:

Please send us your CV in English and/or German as well as your certificates.
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Deadline: 03-12-2024

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