Supplier & Process Manager

☞ Bank of Scotland

View: 112

Update day: 22-10-2024

Location: Düsseldorf North Rhine-Westphalia

Category: Consulting / Customer Service

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Become part of Lloyds Bank GmbH!

We are a team of 40 different nationalities where colleagues and customers come first. Do you want to be part of our great team? Apply today!


Your tasks:

Business Development:

  • You will liaise with external service providers to negotiate Service Level Agreements, ensuring they consistently meet our standards
  • Working in tandem with the Sourcing Team, you will facilitate the onboarding of third-party suppliers in line with internal Governance requirements
  • You will support the development and implementation of new Commercial Banking products in the European market
  • As a member of the international Incubator team, you will play a pivotal role in the ongoing enhancement of business processes and procedures
  • You will show strong initiative and analytical capability to understand business needs, assessing feasibility, and estimating development efforts

Business Operations:

  • You will forge robust business relationships with service suppliers and serve as the primary contact during regular operational meetings, effectively representing our interests
  • You will act as controller to guarantee that the agreed operational Service Agreements, processes and procedures are kept.
  • You will conduct regular risk assessment activities of new and existing outsourcing relationships
  • You evaluate existing processes and procedures for relevance and compliance, identifying potential improvements, and aiding in the design and implementation of new processes and procedures

Your knowledge/experience

  • Educated to bachelor degree level and thorough understanding of banking processes and operations
  • Experience in managing (supplier) relations within a professional environment
  • Exceptional communication skills, both verbally and in written English
  • Ability to develop strong working relationships; engage and collaborate effectively with diverse stakeholders across multiple departments
  • Ability to tackle complex challenges head-on and are comfortable adhering to stringent deadlines
  • Comfortable with Microsoft Applications (eg. Excel, Powerpoint and Visio), JIRA and Confluence
  • Experience in the commercial banking sector is a plus
Flexible home office arrangements
Capital forming benefits
BVG job ticket
Corporate Benefits
A large number of health and well-being offerings
Work from other EU countries for up to 30 days per year
5 days continued salary pay in case of illness of a child
Employee Assistance Programme
Training budget
Various part-time models
Lease a bike
Company pension scheme
We are DIVERSE

Inclusion and diversity are important to us. We value and respect the differences of our individual employees and want everyone to be able to develop their professional potential. Diversity among employees and a culture of equality ensure an inclusive working environment at Lloyds Bank GmbH.
Employees with 40 different nationalities, personal backgrounds, lifestyles, ages, physical limitations, interests and perspectives make for a unique and diverse culture.


We look forward to receiving your complete application (max. 3 MB) with cover letter, CV and references. Your personal data will of course be treated confidentially. You can find the data protection declaration for applicantshere.

What our colleagues said in the employee survey 2022

  • 95% feel like a full member of the team
  • 97% find equality to be self-evident, regardless of age, gender and sexual orientation
  • 94% appreciated the culture of trust of our managers
  • 90% agree that we promote a positive work-life balance

The opinions of our colleagues are close to our hearts. Only when we feel comfortable in our workplace can we achieve the best.

For this reason, we conduct an annual survey that reflects the opinions of all our colleagues.

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Deadline: 06-12-2024

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