Working student - Customer Service Italy (f/m/x)

☞ KoRo Handels GmbH

Ver: 168

Dia de atualização: 22-10-2024

Localização: Berlin

Categoria: Consultoria / Atendimento ao Cliente Part-time

Indústria: Gastronomie

Tipo de empregos: Teilzeit

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Conteúdo do emprego

Your tasks

  • Customer support via ticket system and telephone for Italy
  • Returns and complaints processing, refunds
  • Exchange with the warehouse to clarify customer concerns
  • Maintenance of customer master data

Your profile

  • Ongoing studies in the field of language are an advantage (you must be an enrolled student and live in Germany!)
  • Very good knowledge of Italian and German (preferably native!), knowledge of English is an advantage
  • You are communicative, friendly in dealing with customers and have a good feeling for languages
  • You feel comfortable in a creative, motivated and international team
  • You can work independently and keep a cool head even in stressful situations
  • You should be available for 15-20 hours per week (approx. 4 hours per day from Mon - Fri)

Sounds good?
Then apply with your meaningful application documents (letter of motivation, CV, relevant certificates and, if applicable, portfolio) via our website https://koro-handels-gmbh.jobs.personio.de/

What you can expect from us

  • Strategic involvement in the future of online grocery as part of a rapidly growing startup company
  • Relevant introductions to best practices in eCommerce
  • Professional, performance-oriented team
  • Open working atmosphere, where you are free to contribute ideas and work on your own creative initiatives
  • Use of a MacBook Pro or ThinkPad (also for private use)
  • Flexible working hours and the possibility to work from home
  • Fresh fruit, tasty snacks & coffee included

About us
KoRo is one of the fastest-growing D2C brands in Europe, which is shaping the future of online grocery shopping.
We pursue our vision of becoming Europe’s leading technology-driven supplier of food and related products by consistently implementing five basic principles: quality, short supply chains, bulk packaging, fair prices and transparency. By these means, we bring producers and consumers together and consumers closer to the product. Our product range includes a wide variety of long-lasting natural foods as well as kitchen utensils and cooking accessories.
KoRo was founded in 2014 and we now employ 200 employees. Our products are available primarily on our online stores which are present in more than 15 countries, but they can also be found in more than 4000 offline retail stores.
If you feel like you belong in a dynamic team and you also want to revolutionize the food market with us, then this is the right place for you!

Job Type: Part-time

Work Location: Multiple Locations

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Data limite: 06-12-2024

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