Senior Solution Engineer - Salesforce Industries - Energy & Utilities

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Founded in 1999, Salesforce is the global leader in customer relationship management (CRM), empowering companies to connect with their customers in a whole new way. Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more. At Salesforce, we harness new technologies that can entirely transform our companies, our careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, Salesforce is helping to create a future with greater opportunity and equality for all. This has taken our company to great heights, including being the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and named one of the FORTUNE "100 Best Companies to Work For®" 2020 — 12 years in a row!

Earlier this year, we completed the acquisition of Vlocity, a leading provider of industry-specific cloud software built natively on the Salesforce platform, which as of September 30th has been rebranded Salesforce Industries. It is in this hugely innovative and rapidly growing part of the Salesforce Ohana that we are currently recruiting for this position.

What is a Solution Consultant at Salesforce?

Also known as a "Presales Consultant," "Sales Consultant," or “Sales Engineer”, the Solution Consultant is a key member of the sales team, responsible for leading all aspects of the technical sale, as well as delivering product, technology and industry thought-leadership to companies wishing to digitally transform their business processes and their customer experiences. The Solution Consultant is an experienced industry expert who works closely with the account executive team, professional services team and customer success team to configure, build, demo, architect and articulate the value of our innovative industry solutions to our prospects and customers. In short, it is the Sales Engineer role to secure product/technology selection.

To accomplish this, you should have a strong desire to set an industry-specific digital vision, translating business objectives into relevant, actionable and value-based recommendations, plus importantly to become a trusted technical advisor to our prospects/customers.

Your Responsibilities

• Own the end-to-end pre-sales cycle including:
• Customer discovery
• RFx responses & bid management of complex proposals
• Delivery of product demonstrations with potentially complex configurations
• Coordination of complex PoCs, hackathons and integrated custom demos
• Present complex, technical solution & architectural concepts to key decision makers to address their business challenges.
• Perform as an experienced pre-sales professional who is as comfortable presenting systems architecture to a room of enterprise architects, as you are explaining the business value of our solutions to C-level executives.
• Present compelling Salesforce & partner solutions, and support strong partner relationships.
• Comfortable working with some of the largest energy suppliers and utilities in the DACH region and EMEA.
  

Personality Attributes/Experience

• Track record of solution engineering, consultancy, delivery or training for a software solution organisation. We are open to a variety of backgrounds for the role.
• Extensive experience of working in the domain of Energy & Utilities.
• Comfortable working in a geographically distributed team.
• Solid oral, written, presentation and communication skills.
• Proven time management skills in a fast-moving & dynamic team environment.
• Inquisitive, self-motivated, practical and passionate about technology and sharing knowledge.
• Like to be the first to know something, plus understand why and how things happen.
• Good at searching out information, experimenting and problem solving.
• Good at explaining ideas and finding ways to keep people’s attention.
• Comfortable and capable delivering demos and presentations remotely.
• A natural storyteller.
• Willing and able to travel.
• Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.
  

Certifications & Qualifications

• Essential: Previous experience selling or implementing one or more of the following; Salesforce Energy Cloud, SAP IS-U, Oracle CC&B, Lodestar, Microsoft, Hansen, Mecoms, UMAX, Powercloud or similar electricity, gas, and water industry applications.
• Essential: German speaker.
• Desirable: Experience with web development and integration using technologies such as HTML, JavaScript, AngularJS, CSS, REST, JSON and XML.
• Desirable: Salesforce Administrator, Advanced Administrator, Platform App Builder, Salesforce Platform Developer I & II.
• Desirable: Demo2Win certified
  

Diversity & Inclusion

Equality is a core tenet of how we run our business and we believe that equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. We believe that business is the greatest platform for change, and all businesses have the opportunity to be a platform for change. We are committed to making an impact on our community.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .

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