Sales Solutions Specialist (m/w/d)

Position Summary:

Reporting to a Manager Solutions Design & Implementation, you will support the acquisition and development of major customers by creating and deploying customer solutions and implementing major new business wins via structured project management. This will be achieved by supporting Sales with customer meetings to fully understand their supply chain requirements. The ability to develop strong relationships with customers in the spirit of a partnership approach is essential. Key to succeeding in this exciting and varied role will be your ability to build and maintain relationships as you will be managing project teams comprising of FedEx colleagues within functions/departments in various countries. You will form and lead the project teams including allocating tasks, progress monitoring, managing communication and chairing concalls/meetings to ensure the projects remain on-track.

Key Responsibilities:

• 
  Work in partnership with FedEx operating companies, functions and teams to support the acquisition and development of strategically important customers.
• Define scope and project manage the development and deployment of sustainable, replicable and scalable customer solutions that support the acquisition of major new business for FedEx.
• Develop and deploy customer solutions to support penetration into target vertical markets.
• Perform framing sessions with prospective and existing customers to identify and implement areas for improvement within their supply chain creating opportunities for FedEx.
• Present customer solutions to prospective and existing customers.
• Define scope and project manage the implementation of major new business to ensure golive is achieved on-time and providing an optimum customer experience.
• Perform project reviews with customers and hand-over to Sales and other functional owners once the project is closed.

Preferred Knowledge and Experience:

• Good understanding of FedEx/TNT networks, products and capabilities
• Fluent in English
• Excellent verbal and written communication skills
• Proficient in Microsoft Office
• Project management skills
• Ability to analyse information or data and present findings
• Ability to give attention to detail
• Ability to use own initiative
• Ability to exercise personal responsibility and autonomy
• Ability to prioritise and manage a busy workload
• Flexible approach to work according to project requirements

What we offer:

• An exciting and varied role working with colleagues and customers
• Nationwide and international travel according to project requirements
• Define scope and project manage the implementation of major new business to ensure golive is achieved on-time and providing an optimum customer experience.

This role is advertised on a fixed term basis, we are committed to providing opportunities for development to our team members and therefore you will be eligible to return to your substantive role at the end of the fixed term period, or a broadly similar role within the same grade and will maintain continuous service.

Eingruppierung gem. Gehaltstarifvertrag NRW Tarifgruppe V
bzw. Eingruppierung gem. Gehaltstarifvertrag Hessen Tarifgruppe K5
Eingruppierung gem. GBV Entgeltordnung EU_FedEx_Grade 10
Additional Information
Posting Date: 07-July-2023

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx Express is one of the world’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.