IT Helpdesk Specialist (m/f/d)

☞ AVL

전망: 170

갱신일: 07-10-2024

위치: Regensburg Bavaria

범주: 컨설팅 / 고객 서비스

산업: Automobil

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작업 내용

AVL is the world’s largest independent company for the development, simulation and testing of powertrain systems (hybrid, combustion engine, transmission, electric drive, batteries, fuel cell and control technology) for passenger cars, commercial vehicles, construction, large engines and their integration into the vehicle.

AVL Software and Functions GmbH is the center of competence for Powertrain Software- and Function Development, as well as Electronics and Systems integration. Our fields of activity include highly innovative projects in the area of Combustion Engines, E-Mobility and ADAS / AD. Our vision “Why not – move different!” is challenging us to develop solutions for the future of mobility.

We are looking for you:

IT Helpdesk Specialist (m/f/d)

YOUR RESPONSIBILITIES:

  • First Level Support
  • Interface to the central IT department and external service providers
  • Acceptance of customer enquiries with internal documentation in the ticket system
  • Support of the users in all IT-relevant questions (1st-level support)
  • Installation, configuration and management of hardware and software (workstation computers under Windows), user training and documentation
  • Device, account and license management

YOUR PROFILE:

  • Education as IT systems electronics engineer, IT specialist / system integration
  • Good, tried and tested knowledge of MS Windows (Client & MS Office)
  • Basic knowledge of Microsoft Active Directory
  • Basic knowledge of ITIL
  • Analytical and conceptual skills
  • Communication and collaborative skills
  • Good German and English skills
  • Personality is more than anything!

WE OFFER:

  • Be part of our pioneering work– together with our customers we shape the future of mobility!
  • International and innovative collaboration rings a bell? That’s how we work.
  • Our technical and personal onboarding concept will help you to hop on easily.
  • We support lifelong learning: educate yourself, apply your knowledge and get creative.
  • Mobile working, flex-time and modern workplaces are part of our DNA.
  • We are deeply rooted in our values: respectful communication, care, openness, passion and trust


Interested?
If so, please use our online application tool to send your application to AVL!
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마감 시간: 21-11-2024

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