Head of Supply Chain Management (m/f/d)

We are Amplifon, the global leader in the hearing care retail industry, in Germany we operate with the Amplifon brand and together we make more possible every day. We change more lives. We work on more innovative projects and make sure everyone gets the best care possible. Our passionate teams use their talent and experience to help our customers rediscover all the emotions of sound.

Are you highly motivated and ready to take over responsibility in our company? Then we would like to get to know you!

We are looking for you to join our team as

Head of Supply Chain Management (m/f/d)

Your tasks:

• Direct and coordinate the local supply chain function, shaping the strategy, optimizing processes and flows in order to maximize customer satisfaction while ensuring cost effectiveness and end to end stock management
• Work with the Global Supply Chain Team and the In Country teams to drive the transformation and evolution of the function
• Work with key stakeholders across Amplifon Group and Amplifon Countries in the Region to ensure the best local and global agreements are in place
• Establish and build key relationships with external suppliers like logistic operators; set up the appropriate governance model and implement routines to drive best in class operations and results in the stores
• Full ownership of the Supply Chain P&L
• Through your commitment and contribution, s/he will strengthen sales routines execution
• Guide and execute the Sales and Operations Planning, incorporate market trends and uplifts in the forecasting process, create awareness on inventory and supply across all levels of the organization
• In line with global guidelines and teams, analyse and forecast future product demands working with marketing, sales, retail operations, business intelligence and finance teams
• Identify and implement the appropriate stock policy, to ensure rotation and optimize working capital and maximize service levels, ensure a strong focus on continuous improvement
• Manage the return process, identify the best possible options for having a sustainable process that minimize waste while keeping operations in store smooth and simple
• Lead the supply chain team in executing best practices and measuring performance through agreed upon Key Performance Indicators (KPIs)
• Drive the technological transformation related to supply chain; recommend and validate change requests and developments for the Supply Chain Function at global level and support proper utilization of the system across the different support office functions and at store level
• Recommend and implement the warehouse strategy in the country and identify synergies with other countries
• Ensure all logistics activities are on time and cost effective
• Deliver an excellent Store Logistics Support in line with global guidelines and service level; manage the master data and support its evolution

Your profile:

• Degree in supply chain management, operations, logistics, business administration, transportation, or engineering
• Profound experience in demand and supply planning in a retail environment
• Strong analytical skills (including advanced use of Excel/Access/other analysis tools)
• Experience with WMS beneficial
• Strong communication skills toward employees and external stakeholders of all qualification and age levels
• Management/Leadership experience is a plus
• Capability to managing complexity and to matrix reporting in an international environment
• Entrepreneurial and hands-on mindset
• Critical thinking, clear and open communication, strong team building skills with the ability to influence others
• Ability to cope effectively with different roles and cultures across organization to leverage best practices, share and reapply
• International mobility beneficial
• Fluent in German and English

What we’ll offer:

• A position in an international company with flat hierarchies and German as main communication language
• A performance-enhancing and dynamic corporate culture in which personal contribution is most important
• A working atmosphere that allows you to shape our growing company and to take over responsibility from day one
• Collaboration in a dynamic and highly motivated team as well as close cooperation with our international colleagues
• Individual career planning, customized trainings, a comprehensive onboarding program, a versatile e-learning program as well as interesting development opportunities (national and international)
• An attractive compensation package and additional benefits including company pension plans and childcare as well as an unlimited employment contract
• 30 days of vacation and flexible working hours
• A company car, also for private use