직업 종류: Vollzeit, Festanstellung

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작업 내용

Our client is seeking Consumer Care Specialists for various European markets to be a part of their stunning customer service team. You will be responsible for interacting with retailers to provide and process information in response to inquiries, concerns and requests about their products and services. If you find your skills match the qualifications we are seeking below, we invite you to apply for this position!

Our client is a leading innovator, marketer and producer of quality branded products for casual jewellery.

About the role

- Develop and maintain an extensive knowledge of company products and services.
- Effectively communicate with B2B partners via telephone, electronically or mail.
- Obtain and evaluate all relevant information to handle product or service inquires/concerns.
- Record appropriate data accurately and in a timely manner and prepare all necessary mailing and follow up material.
- Make decisions in regards to quality issues which may involve product reimbursement or replacement.
- Get new business partners on board
- Identify and communicate any trends, product recommendations and potential issues or concerns within the company.

Do you have what it takes?

- Exceptional customer service skills
- Good at seeing the big picture
- Empathic listener and persuasive speaker
- Understands the importance of professionalism
- Strong background in digital literacy
- Fluent in Russian or Czech

The easiest and fastest way to submit your CV is to fill our application form through our official website: https://www.work-in-berlin.eu/apply

  • > > OUR SERVICE OF COURSE IS FREE OF CHARGE FOR APPLICANTS!*

If you experience some issue on our website, you could still submit your application through Indeed or per mail.

We´re looking forward to hearing from you!

Work in Berlin Recruitment Agency
Alt-Moabit 96b
10559 Berlin

Visit us at: work-in-berlin.eu

If you need any assistance please don’t hesitate to call Robert or Arnaud on +49 (0) 30 789 59 07 11

Skills that work well with our company are: customer service and customer support, sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience

Job Types: Full-time, Part-time, Permanent

Job Types: Full-time, Permanent

Work Remotely:

  • Temporarily due to COVID-19
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마감 시간: 08-12-2024

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